Re: Printscreen problem

I have no idea what you might have loaded. It's not part of Windows, and you have to install yourself.

BW wrote:

Thanks for your quick replies. I'm not sure where to start to identify the third party software that is sending this to the printer - any suggestions on how to go about this? Thanks again.

"Bob I" wrote:


Remove the third party software that is sending the printscreen to the printer and clearing the screen capture.

BW wrote:

Hello. I am having trouble using the printscreen button to get a screen capture. When I press printscreen (or alt-printscreen), it just prints the screen to my printer, but apparently isn't putting it on my clipboard. If I then go directly to Powerpoint or Word and go to Edit, the "paste" (and "paste special") option is grayed out - I can't get to it, so I can't then paste the screen capture that I think I should have. Thanks for any help you can give me.



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