RE: Event Viewer

nass,
Still unable to download completely "onecare." Instead, ran Windows
Defender. Found no problems. Then ran Symantec both the Virus and Security.
No problems.
I had run the RAM test earlier today.
During the course of the afternoon, I got three BSODs. I have saved the
"MEMORY.DMP' files for, I think, at least two of the three events.

Here is the paste for the Application Log event:
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 9/9/2007
Time: 5:23:22 PM
User: N/A
Computer: DAVE
Description:
Hanging application iexplore.exe, version 7.0.6000.16512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 35 31 32 20 69 6e 16512 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000

Here is the paste for the System Log:
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 9/9/2007
Time: 12:01:40 PM
User: N/A
Computer: DAVE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e
(0xc0000005, 0x805b0c35, 0xb4df13a0, 0x00000000). A dump was saved in:
C:\WINDOWS\MEMORY.DMP.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

There were no problems ilisted in the Security Log.

One of the things I have been trying to find out is how to send a
"Memory.dmp" file ot MS OCA.
Hope this inof helps. I'm beginning to think that I may have a problem with
my motherboard.
Take care.

--
Red Baron


"nass" wrote:



Hi Baron,
Try to download the offline scanner or try defender from here:
http://www.microsoft.com/technet/security/guidance/disasterrecovery/malware/1a63e2cb-d22d-48e0-8f69-abf3054c5bbf.mspx
Proceed with the reset of the cleaning instructions.
HTH.
Let us know.
nass
-----
www.nasstec.co.uk

"Red Baron" wrote:

Nass,
In Step 2, while trying to check for malware from the first listed site,
the scanner would not download fully. It stopped at 8 of 11 files, 66%
installed. Iget an "0X08482805" error message.
Please advise.
--
Red Baron


"nass" wrote:



"Red Baron" wrote:

I started getting error messages on IE. When I went to the Event Viewer to
check them out, I noticied thatunder "Event Viewer (Local)" there is now an
"Internet Explorer" section although there are "no items to show in this
view."
However, when checking messages under the "Application" tab, there are
Internet Explorer error messages with an event ID "1001."
Anyway we can get these to show up under the "Internet Explorer" tab.
I am using IE 7.
Please advise.
--
Red Baron

The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004

Go through these cleaning steps to see or get a clear opinion on how
clean your machine is:
= Click Start >> Control Panel>>Network and Internet Connections >> Double
click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[ ] Disable script Debugging (internet Explorer) <= check this box
[ ] Disable Script Debugging (Other) <= check this box

Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Download the FileMon to see the Running Processes in realtime from here:
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx
Or Process Explorer :
http://www.microsoft.com/technet/sysinternals/Processesandthreadsutilities.mspx

3... You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk

.

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