Re: SP2
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Wed, 29 Aug 2007 15:18:32 -0500
Muss wrote:
Help! I just loaded SP2 on my Dell w/XP and now I don't have a
desktop!! I can't get into my computer. I only have the wallpaper
with nothing on it. I need help asap. Thanks!
Is it that way for *all users* and in safe mode?
Did you prepare for SP2 before installing it?
(Upgrade hardware drivers from each manufacturer, uninstall unused software,
update software you do utilize, scan for adware/spyware with several
different applications, do a full virus/trojan scan with an updated
antivirus application, CHKDSK and defragment your hard disk drive, back up
your important files/favorites/documents/emails/contacts...)
If you boot in safe mode - can you uninstall SP2 or roll back using System
Restore?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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