Re: Network connected but no IP address

"frogman7" <frogman7@xxxxxxxxxxxxxx> wrote in message news:1187701502.340072.241600@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Aug 20, 10:04 pm, "Brian A." <gonefish'n@afarawaylake> wrote:
"frogman7" <frogm...@xxxxxxxxxxxxxx> wrote in message

news:1187671021.524083.298840@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx





>I have XP Home and it has norton internet security on it. I try to
> connect to the next work with either the LAN connection Broadcom 440x
> 10/100 integrated controller or the Broadcom 802.11g network adapter
> it says it is connected but when I go to status all the ip, subnet and
> gateway are all blank. When I click repair on it says Window could no
> tfinish repairing the problem because the following action cannot be
> completed: Connection to the wireless network.
> When I go to the command prompt and type ipconfig I get:
> Windows IP configuration
> An internal error occurred: the request is not supported.
> Please contact Microsoft Product support services for further help.
> Additional infromation: unable to query host name.

> I have shut off all of norton's stuff and that didn't help. I
> unistalled Norton but that didn't help.

> This one has me stumped has anyone else had something similar?

> Thanks
> Frogman7

You don't mention if a router is involved or not, other machines and if they can
connect or not, your network layout, etc.
Did you setup the machine to be included in your network? Right click MyComputer,
click Properties > Computer Name tab or Right click MyNetworkPlaces, click Properties
and run the appropriate Wizard.
What happens if you disable the wireless and use the integrated NIC connected with
a CAT5 cable?

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375- Hide quoted text -

- Show quoted text -

All the other computers are fine. This computer cannot connect to any
network. I try to connect to the next work with either the LAN
connection Broadcom 440x 10/100 integrated controller which is
connected with cat5 or the Broadcom 802.11g network adapter which is
wireless it says it is connected but when I go to status all the ip,
subnet and gateway are all blank. The nic and wireless have the
proper drivers and say they are enable and yes I mean that i enable
them when as I need them not both at the same time.
Where did my ipconfig go?
When I go to the command prompt and type ipconfig I get:
Windows IP configuration
An internal error occurred: the request is not supported.
Please contact Microsoft Product support services for further help.
Additional infromation: unable to query host name.


To check and test:



Right click My Network Places on the Desktop.
Click Properties.
Right click Local Area Connection.
Click Properties.

Under "This connection uses....."
Click "Client for MS Networks".
Click Properties.
Select "Windows Locator" from the dropdown box, if disabled skip.
Click Ok.

Scroll to and select Internet Protocol (TCP/IP).
Click Properties.

Under the General tab make sure "Obtain an IP address automatically" is selected.
Click the Advanced button.

Under the DNS tab:
Selected "Append Primary and Parent DNS suffixes.
Register this connections address in DNS"

Under the WINS tab > NetBIOS:
Selected Default.
Ok out of MNP.
Reboot if required.

Test connectivity:
Open a command prompt, click Start > Run, type in: cmd and press Enter.
At the prompt type each command below and press Enter after each.
**Note: Command noted by =, Space noted by ^. Do not type the = or ^.

=ping ^ 192.168.1.1 *Routers IP, change as necessary.
If it times out then there is no communication between the router and machine.
If not then the machine communicates with the router.

=ping ^ google.com
If it times out then there is no connection to the net.
If not then net connection is established and all is well.

ping 127.0.0.1
If it fails it may be a TCP/IP stack problem.

Ping each computer from the other using the UNC:
=ping ^ computername
If it fails either way there's an IP or Name resolution problem.

If pinging times out on any address, to see if the machines IP is correct along with other settings.
= ipconfig ^ /all
If anything isn't correct, at the prompt type and press Enter after each command:

=ipconfig ^ /release
=ipconfig ^ /flushdns
=ipconfig ^ /renew
=ipconfig ^ /registerdns
=exit
If that fails reopen the command prompt, run /release and /flushdns only and exit.

Shut down the machine(s).
Pull the power from the router.
Pull the power from the modem.
Wait approx 30 secs.
Apply power to the modem and wait for it to finish synchronizing with the cable.
Apply power to the router and wait for it to finish synchronizing with the modem.
Power up the machine(s).
The machine(s) should now be assigned a new IP from the router.
Run ipconfig or attempt net connection to test.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


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