Windows Media 11 (URGE) Crashes

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From: "JCO" <someone@xxxxxxxxxxxxx>
Date: Mon, 13 Aug 2007 07:45:17 -0500

Running version 11 on xp pro. Can't run videos or it will just crash media
player. All I get is the worthless dialog that comes up and asks if I want
to send a report to Microsoft.

Is there a repair option that I can do? If not, what are my options? I
can't uninstall because it always fails. So I downloaded Media 11 and
reinstalled it. The problem still exists.

.

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