Re: Can't boot into Safe Mode

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Thanks, nass. Yes, I needed to "access the BIOS and set ... CD as the first
boot device then ... HDD" My Dell "Reinstallation CD" now works. (I got
stumped for a while when it asked me for the Administrator's password, and
the Product Key wasn't recognized. When asked once again to enter my
password, out of frustration I just pressed Enter. That did work, apparently
because I had never set up my computer with an Administrator's password, so
I guess the Enter key is my default password. Whew :-) Selecting the Repair
option loaded the Repair Console (really don't know what that is) and
eventually got me to a DOS C prompt.

I did a dir just for the heck of it and got the WINDOWS directory. I haven't
used DOS in 10 years, so before I got myself into trouble, I shut down.

I rebooted using my new BART PE CD, which I have downloaded, installed and
burned with a friend's XP computer. BART PE appears to be working fine on my
computer. (No more blue screens with the STOP message.) Now I will have to
do some study at http://www.nu2.nu/pebuilder/changes/ as to how to use BART
PE, hopefully to remove the virus and/or repair my existing Windows XP.

Thanks for the links and tips.

Tom


"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:79F3F790-CC13-4A6A-9CE5-E47821786E79@xxxxxxxxxxxxxxxx

Hi Tom,
With the XP Repair, you will need to access the BIOS and set your CD as
the
first boot device then your HDD, then insert the Recovery CD from the
vendor
and select repair.
Or if your Friend has the same XP CD (OEM Vs Full Retail) borrow it and
perform the repair and when you asked to Enter the product key get the Key
from your Notebook (usually on the Bottom of the notebook).
Note: make sure you don't use the Driver CD, som vendor give two CDs one
of
them the drivers for the Mobo, Video, DVD..etc.
HTH.
nass
"thomas" wrote:

If I am reading correctly,
http://www.michaelstevenstech.com/XPrepairinstall.htm requires that I am
able to boot into DOS (which I am yet unable to do from the Windows
Advanced
Options Menu).

The http://www.nu2.nu/pebuilder/ might prove helpful, but I need to
download
with XP and create a CD to boot with. I will try to get a friend to do
that
for me. (My other computer has 98SE.)

Thanks again.


"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4D5B0CAD-C310-4712-8D7A-03E851E4C3FF@xxxxxxxxxxxxxxxx

Hi Thomas,
You can perform a repair/install from the Recovery CD supplied by the
Vendor.
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
Or you can use this PartPE to gain access and rescue your data and
perform
a
scan for the virus:
http://www.nu2.nu/pebuilder/changes/
http://www.nu2.nu/pebuilder/
HTH.
nass
"thomas" wrote:

I am properly chastised for not writing down the name of the virus
before
trying to send it to the AVG virus vault.

As you suggest, I did attempt the Last Know Good Configuration
option,
but
the next screen I saw was the same blue one described below when I
selected
the Safe Mode option. Is there any action that can be taken from
this
blue
screen except to turn off the computer?

Thanks for the list of recommended downloads. Can any of them be
used if
I
can't get into Safe Mode much less online? Could they be run from a
CD
or an
external hard drive? Is there such a thing as a "boot CD" (such as
the
Boot
Floppy that I have for my Windows 98SE)?

Thanks.



"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:693A9ACB-5624-412D-9E6A-E1A4D3A82DA1@xxxxxxxxxxxxxxxx


"thomas" wrote:

I have Window XP Home Edition SP2 installed on a Dell Inspiron
1300
notebook. While I was online, AVG popped up to inform me that it
had
detected a virus located in C:WINDOWS/system32/DRIVERS. (I
regret
not
paying
attention to its name.) I selected sending the infected file to
AVG's
VAULT.
A second message informed me that removing a system file might
cause
my
computer to not operate properly. I confirmed that I wanted the
infected
file sent to the vault. Then another message appeared (that I
have
never
seen before) telling me that the vault was full. (It had not had
much in
it,
the last time I looked.) The computer locked up at that point.
(The
cursor
moved, but nothing could be clicked on.) Ctrl+ALT+Delete did not
work,
so I
attempted a hard reboot. Upon turning the computer back on, a
blue
screen
appeared saying, " A problem has been detected and Windows has
been
shut
down to prevent damage to your computer..." The message ends
with:

STOP: 0x0000007B (0xF8960528, 0xC000000E,0x00000000, 0x00000000)


I booted into the Windows Advanced Options Menu and selected
Safe
Mode.
I
selected Windows XP Home Edition (the only option) and pressed
Enter. A
black screen scrolled a list of files in
C:WINDOWS/system32/DRIVERS
and
returned to the original blue screen described above. I tried
other
options
in the Windows Advanced Options Menu (including Safe Mode with
Command
Prompt) with the same result.

I am guessing that there might be something that I can download
that
can
be
used on a CD to boot the computer at least into DOS. (No such CD
came
with
my computer.)

Thanks for any thoughts.



All of these nagging message and you didn't stop surfing to see
what
the
heck this virus is or just scan, even if AVG told you in the Temp
you
need
to
disconnect and Disinfect the machine by scanning for both Malware
and
viruses!.

Try the Advanced Boot options again and this time select last good
configuration and see if you are able to login and perform a full
scan
for
both and also from other Vendors to be sure the system is clean.

Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx



http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
HTH.
nass








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