Re: BSOD making me angry- need help

My money is on Ron's suggestion that you remove WinAntivirus Pro.

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Hope this helps.

Gerry
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FCA
Stourport, England
Enquire, plan and execute
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Ron Martell wrote:
t-bird1976 <t-bird1976@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I started getting a BSOD about a week ago. I finally had enough and
called Dell tech support. He did three system restores and got off
the phone as soon as he could. He and his manager assured me
everything was perfect and it would never happen again. WHATEVER!!!!
The next day it happened again.

The STOP message is as follows:
0x0000008E (0xC0000005, 0x80620B4A, 0xF7A55BC0, 0x00000000)

The third sequence in the parentheses varies. Today, it added
something new under the STOP message.

FOPN.sys address F7322F4F base at F731000, Datestamp 4630c321

I can't find any info on this. It also won't let me run a scan disk
and when I treied to defrag, it says it doesn't need to be done even
though I erased a lot of superfluous downloads.
Dell is not responding to anything.
Help PLEASE!!!

I take it that the parameter 2 (0x80620B4A) value is consistent? With
this error code that parameter is the memory address where the error
occurred and the primary suspect should be whatever device driver,
application program, or Windows component that is using that
particular memory address.

Are you certain that when the FOPN.SYS line appeared on the message
that the parameter values were not changed? With that notation and
this error code I would have expcected that parameter 2 would have had
the value 0xF7322F4F.

FOPN.SYS is a file that is associated with WinAntivirus Pro, a product
that is considered inferior at best by security experts. See, for
example,
http://research.sunbelt-software.com/threatdisplay.aspx?name=WinAntiVirus%20Pro&threatid=44353
and also http://www.spywarewarrior.com/rogue_anti-spyware.htm where
they say "aggressive advertising; false positives work as goad to
purchase; inappropriate collection of Personally Identifiable
Information; same company as WinAntiSpy 2005, WinAntiSpyware 2006, &
WinFixer."

I suggest that you uninstall WinAntiVirus as soon as possible and
install some other antivirus product in its place. Two free ones
that are widely used and which have good reputations are:
AVG Free: http://free.grisoft.com
Avast: http://www.avast.com
There are also many good commercial antivirus products from companies
such as Trend Micro, eTrust, Bit Defender, Panda and AVG.

You might also want to give your system a good checkover from one of
the free online scanning sites:
Bit Defender http://www.bitdefender.com/scan8/ie.html
Trend Micro http://housecall.trendmicro.com
Kaspersky Online Scanner http://www.kaspersky.com/virusscanner
Panda ActiveScan http://www.pandasoftware.com/activescan
WindowSecurity.com TrojanScan http://windowssecurity.com/trojanscan
Webroot http://www.webroot.com/

Good luck


Ron Martell Duncan B.C. Canada


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