Re: No Bluetooth Icon in Control Panel

Download Windows Install Cleanup Utility:
http://support.microsoft.com/kb/290301
Download link can be found under More Information.
Can you see a reference to Blue Soleil? If so, highlight it and click
remove.
If Blue Soleil is not listed, WICU is worth keeping.

Download TweakUI (power Toys for Windows XP):
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
When you click Control Panel can you see bthprops.cpl? If so is it
ticked?
If you can see it, tick it and Apply.

Check to see if bluetooth support is now in Services.

"Adrian" <Adrian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:76784FC3-E93A-4C07-A718-7FF52667F26A@xxxxxxxxxxxxxxxx
Tried your suggestion. Here is what happened. After I restarted my
PC and
conected the Bluetooth usb dongle I got the Microsoft Found New
Hardware
Wizard. It gives you two options--install automatically or install
from a
list or specific location. (Also, along either path you choose it
always
gives you an option to use a CD, if you have one from a vendor). I
went down
both paths in every conceivable way with appropriate restarts, and
software
uninstalls, and device uninstalls, etc. and always got the same
result--the
Blue Soleil drivers were installed although I had removed the software
through the Add/Remove capability--apparently some files were locked
and
non-removable. I was never presented with the chance to use any other
drivers as if Microsoft's bluetooth capability didn't exist. I can
see all
sorts of Microsoft Bluetooth files under \windows\System32 but they
never
seem to come into play. For example, I can see bthprops.cpl but can't
"run"
it, I can see the bthserv file which I believe has the Bluetooth
Support
services but it won't execute.

On the hardware side my PC recognizes the usb Bluetooth device and
says it
is installed and working. I believe the problem is I don't have any
Bluetooth Support service available in the services list and thus
can't
connect external Bluetooth enable devices, i.e., my phone, with my PC.

I am mystified--no Microsoft Bluetooth capability that seems to be
working
or available, no Bluetooth icon in the Control Panel, No Bluetooth
Support
service in the services list, running absolutely the most up to date
version
of Windows XP SP2, and can't get anywhere. I appear to be cursed!!



"Smirnoff" wrote:

OK, let's try this.
Generally speaking, most people would advise you to use the driver
supplied with your Bluetooth dongle - normally comes on CD. As with
wireless utilities, this is not always the case.
It may be that there is a conflict with Blue Sun/Soleil and Windows
drivers.
Try going into Control Panel>Add/Remove and removing Blue Soleil (you
can always use CD to re-install).
Reboot.
Then plug in your Blue Soleil USB dongle,
Does Windows inform you that "New hardware device detected"?.
Followed by: "Windows will now install drivers for this device"?
If so, allow Windows to do this.
When I first tried this , I thought it had failed, I couldn't see
Bluetooth icon in control panel but when I maximised the window, it
was
the last icon in the list. Only when Control Panel window was closed
and
re-opened did it appear in alphabetical order
See if this works and we'll take it from there.

"Adrian" <Adrian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4642450F-7273-4F43-AD9C-17B19906A460@xxxxxxxxxxxxxxxx
Yes, I have a Bluetooth USB dongle. The hardware (device) side of
things
seem to be fine, according to device manager, but I have no
Bluetooth
Support services or Bluetooth Icon, I can see bthprops.cpl but
can't
"run"
it, and I can't complete a connection between a Bluetooth enabled
phone and
my PC running the Windows XP SP2 with all current updates. I have
tried this
with drivers supplied by Blue Soleil, came with the dongle, and I
have
tried
it with native Microsoft driver capability--no luck. It is a
mystery

"Smirnoff" wrote:

Have you got a Bluetooth USB connection device (dongle).
Although XP has drivers to support Bluetooth, I believe you need
one
of
these, unless you have some kind of internal PCI card that
supports
Bluetooth.
Otherwise, I don't think you can just "enable it". Similarly, you
can
enable wireless connection but you need a wireless card or dongle
to
use
it.

"Adrian" <Adrian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8735C8D7-1EB0-4742-A892-87C65E19740D@xxxxxxxxxxxxxxxx
I have exactly the same problem--did you (Gary) find a fix?

"Gary" wrote:

I also don't have "Bluetooth support services" listing in
Services,
and no
"Bluetooth Devices" icon in control panels. So, I'm assuming
something needs
to be re-installed? If you Start>Run type: bthprops.cpi it is
supposed to
bring up the control panel folder. On mine it does not. I
search
for
the file
and it is on the computer in two places but does not bring up
anything. How
can it be restored??

"Smirnoff" wrote:

Do you have a USB connection for Bluetooth. If so, does
windows
detect
new hardware?

"cawhite" <cawhite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:726F091C-3B30-4DA9-86F9-9A697485D284@xxxxxxxxxxxxxxxx
There is no "Bluetooth Support Services" listing in
Services.
--
cawhite


"Smirnoff" wrote:



"cawhite" <cawhite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:FD2855F6-423E-44A3-98C1-7BF153243825@xxxxxxxxxxxxxxxx
There is no Bluetooth Icon in the Control Panel for me
to
add
my
device.

I am running XP Pro Version 2002 Service Pack 2. I am
trying
to
synchronize
with my Motorola KRZR K1 cell phone. I am on a wireless
network at
my
home
business.

How do I get this to work and how do I get the icon?
--

You could try Right-click My Computer>Manage>Services and
Applications>Double click Services>Bluetooth Support
Services>Start
the
Service.
Right-click Bluetooth Support Services again>Properties>In
the
general
tab, select automatic for Startup Type








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