RE: Stop 0x000000C5 Blue Screen + analysis


Hi Dan,
This a hardware driver is corrupted and causing this issue.
Your dump looks like corrupted and not complete?, try to look in the Device
manager for malfunctioning Devices or Conflict in IRQ.
Did you install any hardware /software recently?, also did you test your RAM
for corruption and try to reset them or test by using one stick of RAM.
If you have a USB/SCSI Storage, printer, Flash drive..etc.
I/O Ports Blocked from BIOS AML
http://www.microsoft.com/whdc/system/pnppwr/powermgmt/BIOSAML.mspx

About the OneCare scan I think you got tired and bored waiting and clicked
finsihed without reviewing the detail log by clicking on the Objects found
link.
Try to see the debug/log file here:
C:\Program Files\Microsoft Windows OneCare Live\
or type in the run command:
%WINDIR%\debug\mrt.log click [OK]

http://support.microsoft.com/kb/188831/EN-US/

How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

INFO: Microsoft Libraries Update: What, Where, Why
http://support.microsoft.com/kb/197298
Open a run command and type in:
regsvr32 \windows\system32\STDOLE2.TLB click [OK], does it register okay?.
The above may belong to Excel/Office suite.
= Fasttrak.sys
http://www.thetechguide.com/forum/lofiversion/index.php/t9255.html
In the registry:
[-]HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ fasttrak
SCSI Miniport

pcouffin.sys: It is a DVD decoder from paten couffine driver
used for decoding Movies.

Are you sure this path correct:
stdole2.tlb c:\windows\system32 3/8/1999 TLB ?. [system32 3] not the same
as [ system32].
HTH.
nass


"Dan McGarigle" wrote:

Here are the results from my Event Veiwer and sigverif.exe
EVENT VIEWER
=========================================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 8/7/2007
Time: 12:35:46 PM
User: N/A
Computer: DAN-XP
Description:
Error code 100000c5, parameter1 05658864, parameter2 00000002, parameter3
00000000, parameter4 8054b38f.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 35 20 20 50 61 72 61 6d 5 Param
0028: 65 74 65 72 73 20 30 35 eters 05
0030: 36 35 38 38 36 34 2c 20 658864,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 38 30 35 34 00, 8054
0050: 62 33 38 66 b38f

===============================================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 8/6/2007
Time: 11:38:19 PM
User: N/A
Computer: DAN-XP
Description:
Error code 100000c5, parameter1 00000000, parameter2 00000002, parameter3
00000001, parameter4 8054b539.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 35 20 20 50 61 72 61 6d 5 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 34 01, 8054
0050: 62 35 33 39 b539

==========================================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 8/6/2007
Time: 11:29:41 AM
User: N/A
Computer: DAN-XP
Description:
Error code 100000c5, parameter1 00000085, parameter2 00000002, parameter3
00000001, parameter4 8054b407.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 35 20 20 50 61 72 61 6d 5 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 38 35 2c 20 000085,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 34 01, 8054
0050: 62 34 30 37 b407

==========================================================================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 8/6/2007
Time: 3:24:01 AM
User: N/A
Computer: DAN-XP
Description:
Error code 100000c5, parameter1 00000085, parameter2 00000002, parameter3
00000001, parameter4 8054b407.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 35 20 20 50 61 72 61 6d 5 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 38 35 2c 20 000085,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 34 01, 8054
0050: 62 34 30 37 b407
===================================================

The sigverify.exe output says
................... ........................................
.................. ................. ..................
Name In Folder Modified
File Type Version
................... ........................................
.................. ................. ..................
stdole2.tlb c:\windows\system32 3/8/1999 TLB
File 2.40.4275.1
fasttrak.sys c:\windows\system32\drivers 6/11/2002 SYS File
2.0.0.26
pcouffin.sys c:\windows\system32\drivers 5/18/2007 SYS File
1.37.0.0

--------------------------------------------------------------------------------------------------------------
Thanks for helping me with this problem.
Do you want a full msinfo report ?
What other information do you need to help me solve the Stop C5's ?
Thanks so much !
Dan McGarigle
El Segundo, CA, USA
dmcgarigle@xxxxxxxxxxxx
\

"nass" wrote:



"Dan McGarigle" wrote:

When my XP SP2 with all updates system goes through shutdown the I now get
a Stop 0X0000C5 blue screen andthen the system always restarts, even tho I
want it to shut down.
I used the Debugging tools and examined the mini dump. It says
-----------------------------------------------------------------------------------------
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Mon Aug 6 03:15:40.125 2007 (GMT-7)
System Uptime: 0 days 9:10:16.192
Loading Kernel Symbols
...............................................................................................................................................
Loading User Symbols
Loading unloaded module list
...................................
***********************************************************
*
*
* Bugcheck Analysis
*
*
*
***********************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000C5, {85, 2, 1, 8054b407}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+156 )

Followup: Pool_corruption
---------------------------------------------------------------------------------------------
But the command " !analyze -v " returns nothing.

How do I stop the Stop 0x000000C5's ?


It is likely a bad driver for either your Sound card or DVD?.
Have a look in the event viewer for error messages(X) and post them back in
your next post.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
How to use the special pool feature to isolate pool damage
http://support.microsoft.com/kb/188831/EN-US/
Do you have a SoundBlaster sound card installed on your system?.
http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99

Perform these cleaning steps and see if any improvement :
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk
.

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