RE: BSOD stop error 000000c5 pls help

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Hi Nass

Thank you for replying back.I checked the Device Manager as you told me and
no devices seem to be malfunctioning or conflicting.I already ran a full scan
to the computer and no viruses or spyware were found.I'll do as you told me
about cleaning up cache.I use firefox latest version I'll keep you informed
if sth happened.Thank you again.

"nass" wrote:

Hi Pool, still no more info to work with did you checked the Device Manager
for the Sound Card and other Devices may malfunctioning or conflicting?.
Again system Restore to an earlier date when things were working Okay, try
this first.
Perform these cleaning steps and see if any improvement and elimination of
the error message:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk
"pool" wrote:

Hi Nass and Ron

Thank you for replying back to my message.I'm sorry i couldn't write sooner
i was busy at work.I checked the event viewer and here is the error
details.When that error occurred i was using yahoo messenger and msn
messenger for the web i was wondering if it was the reason for that error to
happen or it has no relation.

Here is the Error details

Source: System Error
Category: {102}
Type: Error
Event ID: 1003

Description: Error code 000000c5, parameter1 00000027, parameter2 00000002,
parameter3 00000001, parameter4 805395e5

0000: 53 79 73 74 65 6d 20 45
0008: 72 72 6f 72 20 20 45 72
0010: 72 6f 72 20 63 6f 64 65
0018: 20 30 30 30 30 30 30 63
0020: 35 20 20 50 61 72 61 6d
0028: 65 74 65 72 73 20 30 30
0030: 30 30 30 30 32 37 2c 20
0038: 30 30 30 30 30 30 30 32
0040: 2c 20 30 30 30 30 30 30
0048: 30 31 2c 20 38 30 35 33
0050: 39 35 65 35

Thank you again for your help.

"nass" wrote:



"Pool" wrote:

Hi Everyone,

While i was online tonight i got BSOD with error code 000000c5 this is the
first time it happened to me.I would very much appreciate if someone could
tell me what might have caused this error and what to do.

I use windows XP professional edition with pentium 4 3.0 GHZ, 512 MB of RAM

The error description is

Error code:000000c5, parameter1 00000027, parameter2 00000002, parameter3
00000001, parameter4 805395e5

Hi Pool,
It is likely a bad driver for either your Sound card or DVD?.
Have a look in the event viewer for error messages(X) and post them back in
your next post.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
Do you have a SoundBlaster sound card installed on your system?.

http://search.microsoft.com/results.aspx?q=error+000000c5&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US&PageType=99
HTH.
nass
-------
www.nasstec.co.uk


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