Re: Windows shutting down when booted up

Another bit of information: I found pmstudio.cfg. The only thing I could find
out about it was that it was created on 16th Jan. Looked in the diary and
sure enough, I'd tried to put a TV program onto disk using Roxio. I've never
used it since, so I'm just going to delete this file and see where we go from
there. I've been thinking whilst I've been writing and realise that this is a
pretty new problem, so I could be wrong. Stiil, here goes!

"Gerry" wrote:

Jimbo

PMStudio would appear to come woth Roxio Easy CD. This is not, however,
the Error Report you referred to earlier. All programmes occasionally
cause problems. The question is do they keep occuring or are they one
off? If you repeat what you were doing when this error arose do you get
the same error?

If the error keeps repeating you should try uninstalling Easy CD and
reinstalling.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~




Jimboexrad wrote:
OK Gerry, that worked fine
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 31/07/2007
Time: 18:49:40
User: N/A
Computer: JIMDESKTOP
Description:
Faulting application pmstudio.exe, version 1.1.1.40, faulting module
pmstudio.exe, version 1.1.1.40, fault address 0x00023800.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 6d 73 ure pms
0018: 74 75 64 69 6f 2e 65 78 tudio.ex
0020: 65 20 31 2e 31 2e 31 2e e 1.1.1.
0028: 34 30 20 69 6e 20 70 6d 40 in pm
0030: 73 74 75 64 69 6f 2e 65 studio.e
0038: 78 65 20 31 2e 31 2e 31 xe 1.1.1
0040: 2e 34 30 20 61 74 20 6f .40 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 32 33 38 30 30 0d 0a 023800..

"Gerry" wrote:

Jim

Paste the Report into any text / document file and copy the file to a
floppy disk or other media and transfer to Laptop? I prefer using
Word to Notepad as it formats better. I now use a Kingston Data Bar
rather than CD or floppy disk to transfer files between computers.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Jimboexrad wrote:
Hi Gerry, thanks for this. I still have a problem p probably me not
understanding. I can get as far as clicking the "double page" icon
but of course, in Safe Mode, I can't email it. All attempts to click
the icon and then paste to a CD failed. If that would have worked, I
could have sent it via this Laptop. Is there a way to do that?
Thanks again.

"Gerry" wrote:

Jimbo

Can you please post a complete copy of the Event Viewer Error
Report.

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and
close Event Viewer.Now start your message (email) and do a paste
into the body of the message. Make sure this is the first paste
after exiting from Event Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~

Jimboexrad wrote:
At first, this was an intermittent problem, but now every time I
boot up, I get the error message that Windows has experienced a
problem and shuts down, the programme then reboots itself and so
the loop continues. If I go into Safe Mode, Control Panel, Admin
Tools, Computer Management, Event Viewer, Application, I can see
the problem with all the error messages. When I double click one
of these, it says: Event ID 1000, Description: Faulting
application services.exe. Version 0.0.0.0. fault address
0x00a25592. Every Error event shows a different Version number.
It says I should click on:
http://go.microsoft.com/fwlink/events.asp. but of course I can't
do that on my Deskotp in Safe Mode. I've tried the address on
this Laptop and it won't go there. From the information I've
given, you probably realise that I'm no "techie". Any help or
advice would be greatly appreciated. Thanks.



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