RE: svchost error at shutdown XP user

Tech-Archive recommends: Speed Up your PC by fixing your registry



"suzywhite" wrote:

More often than not when I am turning off my computer I get an error box
coming up during the "windows is shutting down" blue screen. Its an
svchst.exe application error "can't write referenced memory ox....... too
quick to write down. The error message is there for a few seconds then
disappears on its own and computer goes off no problem. No other problems at
all. Happens with both my office and home laptop. Ive run Norton, Adaware,
and Spybot - all latest and updated. Nothing found. Would be soooooo
grateful for help, please?

Try to get the error message by turning the Automatic Reboot Off to capture
the screen error:
Windows XP Shut Down and Automatic Reboot Problems:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

Then look in the event Viewer for error message that can shed some light on
the causer.
System Event Viewer Tips
http://technet.microsoft.com/en-us/library/aa996105.aspx
How to: Launch Event Viewer
http://msdn2.microsoft.com/en-us/library/bw8x3t7a(VS.80).aspx

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malware from here:
Run a scan from here on-line:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
All about Svchost.exe:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=svchost.exe&cboDiscussionGroup=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c%3Amicrosoft.public.windowsxp.help_and_support%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windowsxp.help_and_support&cat=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

.

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