Re: Using set up disks from Micorsoft download centre for XP Pro

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

FYI Video card is a 128MB ATI Radeon 9800 PRO - TV Out and DVI
--
Regards

Repurr


"Repurr" wrote:

Thanks for the informative replies, Malke please can you send me further
information about Knoppix and how to use it to reboot my PC.

Many thanks for your help - if I was near Fresno, I would bring the beast
over to you, being the other side of the pond makes ths a little difficult
--
Regards

Repurr


"Malke" wrote:

Repurr wrote:
Thanks for the previous response and links which were most useful. Having
read them please see below the sequence of events as I recall them.

The overarching issue I am faced with is:
• Is this PC worth having time and money spent on it to get it to work or
should I accept that it is and has been a bit of a nightmare and invest in a
new one!!

The PC was purchased in Jan 04 and is a:
MESH MATRIX64 3200BPC made up of

• Athlon 64MB (ATX) – GB LAN/1394/SATA/RAID/AUDIO(KBV-D)
• Athlon 64 3200+
• 612MB PC3200 DDR-MEMORY (400MHZ)
• 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive

OS Windows XP Pro SP2

Since I have purchased the PC, I have had a number of OS and other problems
resulting in the PC being returned to the manufacturer 3 times and having the
OS rebuilt.

So here goes on the latest trial and tribulations of the wee beast!!

1. Downloaded a number of updates from Windows, which included a video
controller update

2. Following restarting the PC, was prompted to the found new hardware,
relating to the video controller, which went into a circular loop as no
software/drivers on the PC as this had been generated following update.

3. Went to system restore to rollback updates – tried 2 previous system
restore points – earliest was 2 days previous – response was to “unable to
complete restore”

4. Went to device manager and found video controller indicated as yellow
question mark – could not find monitor on device manager.

5. Tried to reboot through computer manufacturers own restore process loaded
onto PC accesses through start up process – did not work and then no longer
able to see desktop, could see start up process to windows XP logo and
processing pipe (see previous question)

6. Replaced graphics card – no difference – now get blue screen (image
available) with technical information on bottom which reads:
***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, OX00000001, OX
804E785E)

Currently I cannot access my desktop as the monitor goes blank after the
Windows XP logo and processing pipe

That’s the story as far as I remember it; add some frustrations, a small
rant and general combobulation and the saga of the PC is complete.

The question is “Is this PC worth having time and money spent on it to get
it to work or should I accept that it is and has been a bit of a nightmare
and invest in a new one!!”


Well, I think the machine is worth keeping but of course I can't see it.
It sounds like you installed the wrong drivers and then further messed
it up with your Step 5. I'm not sure what "computer manufactures own
restore process loaded onto PC accesses..." means.

If you haven't backed up your data, you can probably get it by booting
with Knoppix. Knoppix is a Linux distro that runs from CD. This has the
additional advantage of letting you know if your issues are caused by
hardware or software. If the machine behaves perfectly under a different
operating system, then you know Windows is the cause. If you still have
video problems with Knoppix, then you know hardware is to blame. If you
want more details about using Knoppix, let me know. I don't want to
waste your time with it if you don't want it.

Once you have your data backed up and you're pretty sure the hardware is
good (and I would suggest doing some hardware troubleshooting just to be
sure - see link below), then do a clean install of Windows. If you only
have an OEM Recovery Disk, put your original video card back in the
machine first. Recovery Disks consist of an image of the machine as it
was just before leaving the factory and that image was built based on
the original hardware.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

.

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