Re: Can't locate Ports (COM & LPT) in Device Manager

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Yes, I'm on a dialup modem. (It will send a fax just fine.)

Yes, the modem is listed in the Control Panel. And it is enabled.

I haven't done anything in the way of adding new hardware. The only things I
did right before getting the 633 error were:

1) Use and configure the Fax Console for the first time. (I have since
disabled both the Send and Receive fax functions, in case the Fax Console
might be interfering with dialing up to go online.)

2) Scanned with Spybot (for the first time) which found and fixed some
spyware issues (Since I didn't have a printer hooked up to this Dell
Inspiron notebook computer, I utilized the Fax Console, in order to fax
myself a list of what Spybot had found.)

3) Scanned with AVG Anti-Rootkit Free (which found no installed rootkits).

Note: I had had a virus (Trojan horse Gerneric4.TB) that AVG would identify
and send to the Vault, but the virus file would be recreated each time I
went online. The AVG forum recommended downloading and running both Spybot
and the Anti-Root Kit. Afterward doing so, the Trojan did not return. But
since then, I was never again able to go online with a dial-up connection.
(Fortunately, I have an old Win98se machine to talk to you guys with :-)

Thanks.

thomas



"Newbie Coder" <newbiecoder@xxxxxxxxxxxxxxxx> wrote in message
news:e%23Zk9oiwHHA.4544@xxxxxxxxxxxxxxxxxxxxxxx
Thomas,

Are you on a dialup modem?

When you go into Control Panel | Modems is it listed?

Maybe your modem is USB

The COM ports in the device manager maybe missing if you 1) have removed
the
drivers for your motherboard, but 2) you have disabled them in the BIOS.

Report back with more info please

--
Newbie Coder
(It's just a name)




"thomas" <9r6bdg1v001@xxxxxxxxxxxxxx> wrote in message
news:%2383DvXiwHHA.4800@xxxxxxxxxxxxxxxxxxxxxxx
This is no dial tone when attempting to go online. Error. 633. The modem
is
OK and is assigned to port COM3. The next step in the trouble shooter is
to
check "Ports (COM & LPT)" in Device Manager. There is no such line in
my
computer's Device Manager.

I have Windows XP SP2.

Thanks for any assistance






.

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