Re: MSINFO32

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The first thing to do would be to make sure that the necessary services and dependencies are running: http://support.microsoft.com/kb/323209

If that doesn't fix it read here, there are several things to check with DCOM that could cause the problem: http://www.attention-to-details.com/newslog/3ap-system-information-in-xp-cant-collect.asp

John

J Lunis wrote:

Posted on Help_and_support ng on 6/28 without response.
Hoping someone here can help.
Win XP SR2
Tried running MSINFO32.
Received a response
"CAN'T COLLECT INFORMATION"
"Cannot access the Windows Management Instrumentation software.
Windows Management files may be moved or missing."

Within 'Services,' WMI shows it is running.
How do I resolve this?
FWIW, running services.msc results in . . . nothing. No apps appear to start. No errors. nutin.

.