Re: Windows XP Home Ed Crash
- From: "Rock" <Rock@xxxxxxxxxx>
- Date: Tue, 3 Jul 2007 11:59:32 -0700
"Bill O" <BillO@xxxxxxxxxxxxxxxxxxxxxxxxx>
I recently had to do a Windows XP recovery on my daughters computer, as it
had totally crashed due to a virus enfection; no virus protection had been
installed at that time :(
After several tries, I got it up and runnning (humming, actually) and she
downloaded all the updates including SP2. Virus protection installed and
everything was running smoothly for several weeks. She said it was like a new
machine.
Suddenly yesterday, without warning, she turned it on and could not get
Windows to start. It looked like it was starting normally, but then after
long minutes of nothing happening (Windows XP screen that you first see when
starting), the screen goes black. Then it tried to restart.
We had a momentary power failure (about 30 sec) the prior day; but she is on
battery back up (??). She had turned the computer off after that, and it was
on startup the next day that this problem occured.
I'm in the process of doing another Recovery, as there seemed to be no other
option (first couple of times, could not get the control panel features to
open so I'm doing it again).
Any clues here what might have caused this? The machine had been running
very well.
This is one possible fix for this startup problem:
Windows XP logon screen does not appear and the computer continuously restarts
http://support.microsoft.com/?id=310396
Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/kb/308041/en-us
I second R McCarty's recommendation of using Acronis True Image version 10 to image the system to an external hard drive. Make an image of the base system when it is running well and set that aside, then regularly image for backup. In the case an OS reload is needed for something you can't fix restore the most recent known good image and in about an hour or so the system is running with all data and programs intact.
ATI images can be full, incremental or differential, imaging can be done on a drive or partition basis, and restores can be done on a file, folder, drive or partition basis. It also does file backup and disk cloning. Look around for the best price. You can get it cheaper at a discount software retailer such as Newegg.com than through Acronis.
--
Rock [MS-MVP User/Shell]
.
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