Re: The system process 'C:\WINDOWS\system32\services.exe' terminated u
- From: "Mark F." <reply2group@xxxxxxxxxx>
- Date: Sun, 01 Jul 2007 21:27:16 -0500
Andrew M wrote:
Hi,
I'm running two HP Compaq nc6000s that I bought from work. Recently, I've been getting the following message on both:
The system process 'C:\WINDOWS\system32\services.exe' terminated unexpectedly with status code -1. The system will now shut down and restart.
After that, it pops up a window with the infamous 60 second countdown to shutdown.
I heard it could be a virus, but I checked with the Norton Sasser tool: no go.
Any ideas?
The tool you ran only checks for one particular virus. I would boot in safe mode and run several different tools. Do a full system virus scan.
Dump your temp files, browser history, recycle bin etc., a thorough cleanup.
Some tools listed here at Symantec:
http://www.symantec.com/enterprise/security_response/removaltools.jsp?src=symsug_us
The VCleaner tool listed on this page:
http://www.grisoft.com/doc/52/us/crp/0
Copy to the desktop and run it in safe mode using the command console. Start > Run > type "cmd" (no quotes) > click OK. Type "vcleaner.exe" (again, no quotes) and press enter.
Try these programs after you get the system running again.
Advanced Windows Care from IObit:
http://www.iobit.com/advancedwindowscareper.html?Str=download
Ad Aware Personal:
http://www.lavasoftusa.com/products/ad_aware_free.php
Mark
.
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