RE: Internet Explorer has encountered aproblem and needs to close

Nass...thank you for your quick response. i went ahead and did everything
you said...and i also re-set the internet explorer settings..THE PROBLEM HAS
BEEN FIXED.....Thanks!! I really appreciate it!!
Cheers!

"nass" wrote:



"Shirley" wrote:

I have been getting this error message for a few weeks now. I get it
everytime I go to close a window while in internet explorer. If I have other
pages open, they all close! The messege pops up, it stalls for a while, to
where I cant do anything, then everything closes and I have to start all over
again. Does anyone know how I can fix this problem? Is a system restore a
good option, or whill that change the way everything is set up right now?
PLEASE HELP me..this is driving me crazy. Thanks!


Hi Shirly,
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=mshtml.dll&cboDiscussionGroup=en_US_64661a5c-a712-4bde-8131-45fb3ead8e70%3Amicrosoft.public.windows.inetexplorer.ie6.browser%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windows.inetexplorer.ie6.browser&cat=en_US_64661a5c-a712-4bde-8131-45fb3ead8e70&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=mshtml.dll&cboDiscussionGroup=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c%3Amicrosoft.public.windowsxp.help_and_support%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windowsxp.help_and_support&cat=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
If you get Memory Cannot be read or written. As the name refer to, it is a
memory problem, some applications/programs
didn't release the memory in timely fashion causing the Error to be thrown by
the system error reporting tools.
Also it could be the work of malwares, badly written application installed
on your system including third party toolbars installed beside Internet
explorer, do you have other toolbars installed try to uninstall them, memory
gone bad or loose in their slots/dust also can cause this.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
"When you visit a Web page that uses a custom pop-up object, Internet
Explorer 6 closes unexpectedly"
http://support.microsoft.com/kb/923996

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malware from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk
.

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