Re: wounded XP

"wyocowboy" <wyocowboy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:68217044-500B-42DD-A45A-B7F7B3EA0C30@xxxxxxxxxxxxxxxx


"Daave" wrote:

wyocowboy wrote:
> "Daave" wrote:
>
>> wyocowboy wrote:
>>
>>> The machine had been working fine until the other day when the
>>> customer saw the screen saver "in use and locked" prompt, hit OK >>> to
>>> go back in and found that things weren't working.
>>
>> Well, I think we have a probable cause. :-)
>>
>> Was this a screensaver that came with Windows,
>> or was it one which had
>> been downloaded from the Net?
>
>> Can you disable the screensaver?
>>
>> Have you scanned for viruses and other malware either in Safe Mode >> or
>> from a boot disk?
>>
>> Did you run under another profile?
>>
>> Did you try altering the policy settings mentioned here:
>>
>> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q292504
>>
>> Additionally, check if the same values are found in:
>>
>>
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Ex
>> plorer
>>
>> hth
>>
>> --
>> Dave
>>
>
> Most of your questions are already answered in my previous > responses.
> I did check out the explorer policy settings - are you saying that
> they don't get reset from an xp repair reinstall? Not sure how > start
> menu settings would prevent programs from running from the comand
> line...

I didn't see that you checked for viruses or spyware (perhaps I missed
it).

Anyway, Googling, I found:

http://groups.google.com/group/microsoft.public.windowsupdate/msg/ebf8aa88476f1c33

A repair install *should* work, provided it has SP2. Otherwise, you
might as well backup data, format, and perform a clean install.



Yes, there are a number of google hits on the missing start button, but so
far, none of them have applied to this situation.

As I stated, a repair reinstall did not work.

Yes, I know. (But was it from a disk containing SP2?)

Anyway, it looks like a clean install is in order (assuming your situation is not related to malware--I'm not sure whether or not we have ruled that out).

.