Re: ActiveX does not popup

Ken

I think we found the solution to this problem. We installed "Crystal Report
9.0" software and this seems to have addressed it.

Many thanks thanks for your support and I shall also thank Mark.

Regards

Best

""Ken Zhao [MSFT]"" wrote:

Hi Best,

At this moment, I'd like to suggest you first reset all IE settings to the
defaults as below:

1. Delete the cookies
1) Click Start, click Search and click For Files or Folders
2) Type "Cookies" (without the quotation marks) and click Search Now
3) Delete files in the cookie directory

2. Delete all the temporary files
1) Open Internet Explorer
2) Click Tools, click Internet Options and click Delete Files button in the
General tab

3. Delete the downloaded objects
1) Open Internet Explorer
2) Click Tools, click Internet Options and click settings button in the
General tab.
3) Press View Objects.
4) Remove all the Objects there.

4. Remove the Plug-Ins in Internet Explorer
1) Close all the Internet Explorer windows.
2) Open a Windows Explorer window by right Click My Computer and choose
Explore.
3) Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS
4) Remove all the files in this folder.
Note: You may also move them to another folder.

5. Delete SoftwareDistribution folder
1) Stop Automatic Updates service.
a. Click Start, click Run, type services.msc.
b. In the right pane, stop the Automatic Updates service.
2) Delete C:\Windows\SoftwareDistribution folder.
3) Test the issue again.

6. Reset all settings of Internet Explorer
1) Under the General tab, click Clear history button.
2) Under the Security tab, click Default Level button.
3) Under the Content tab. Under Content Advisor the button default is
"Enable..."
Click on "Clear SSL" under Certificates, and click on "OK."
4) Under "Local Area Network (LAN) settings" click on the "LAN Settings..."
button - remove all checkmarks and settings unless actually required to use
a proxy and close the window
5) Under the Programs tab, click Reset Web Settings.
6) Under the Advanced tab, click Restore Defaults button.
Under Browsing put a checkmark into or remove the checkmark from "Enable
third-party browser extensions (requires restart)".
7) Click on "Apply", then "OK"
8) Close Internet Explorer and restart the computer.

7. Disable all third party Add-ons
1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons.
3) Disable all third party Add-ons.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
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--------------------
| Thread-Topic: ActiveX does not popup
| thread-index: Ace0n27d89/bdlsiQEG1xK6L0vx+hw==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?= <best@xxxxxxxxxxxxxx>
| References: <89AB6D5E-7A86-482C-8BF0-53FAC463933C@xxxxxxxxxxxxx>
<4679cae3$0$4691$4c368faf@xxxxxxxxxxxxxx>
<RIoQ706sHHA.2116@xxxxxxxxxxxxxxxxxxxxxx>
<4560B681-CBBF-467C-B87B-C5C9857E0627@xxxxxxxxxxxxx>
<1V8KV2JtHHA.2316@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: ActiveX does not popup
| Date: Fri, 22 Jun 2007 00:32:05 -0700
| Lines: 193
| Message-ID: <1A109164-80BB-4922-9D9F-79F014CA923A@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
| Newsgroups: microsoft.public.windowsxp.general
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windowsxp.general:93480
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| The situation is that none of us, except one, is able to access the web
| application whithout installing the ActiveX popup which is refusing to
turn
| up. The KB 909738 that Mark referred me to did not help.
|
| If I log a call with Microsoft, would this be resolved ?
|
| Thanks
|
|
|
| ""Ken Zhao [MSFT]"" wrote:
|
| > Hi Best,
| >
| > Thanks for your response and let us know your situation.
| >
| > Thanks & Regards,
| >
| > Ken Zhao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! - www.microsoft.com/security
<http://www.microsoft.com/security>
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| >
| >
| >
| > --------------------
| > | Thread-Topic: ActiveX does not popup
| > | thread-index: Ace0FxQ1BJXG49YiQJ+O1GdYDSwjIw==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?YmVzdEBuZXdzLnBvc3RhbGlhcw==?= <best@xxxxxxxxxxxxxx>
| > | References: <89AB6D5E-7A86-482C-8BF0-53FAC463933C@xxxxxxxxxxxxx>
| > <4679cae3$0$4691$4c368faf@xxxxxxxxxxxxxx>
| > <RIoQ706sHHA.2116@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: ActiveX does not popup
| > | Date: Thu, 21 Jun 2007 08:16:01 -0700
| > | Lines: 115
| > | Message-ID: <4560B681-CBBF-467C-B87B-C5C9857E0627@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
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| > | Importance: normal
| > | Priority: normal
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| > | Newsgroups: microsoft.public.windowsxp.general
| > | Path: TK2MSFTNGHUB02.phx.gbl
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| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | Thanks to both of you.
| > |
| > | I tested on brand new machine with only SP2 on it (the security
update
| > | 896688 (MS05-052) was not installed). The ActiveX popup did not
popup.
| > The
| > | strange thing is that one user has on his computer the security
update
| > 896688
| > | and the popup appears without any problem which then allow him to
access
| > the
| > | web application.
| > |
| > | Thanks
| > |
| > | Best
| > |
| > |
| > | ""Ken Zhao [MSFT]"" wrote:
| > |
| > | > Hello Best,
| > | >
| > | > Thank you for using newsgroup!
| > | >
| > | > At this moment, I'd like to thanks Mark for his kindly and great
| > | > information sharing. You may try his suggestions that may address
your
| > | > issue.
| > | >
| > | > Thanks & Regards,
| > | >
| > | > Ken Zhao
| > | >
| > | > Microsoft Online Support
| > | > Microsoft Global Technical Support Center
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > <http://www.microsoft.com/security>
| > | > ====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > ====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | >
| > | >
| > | > --------------------
| > | > | Reply-To: "Mark F." <reply2group@xxxxxxxxxx>
| > | > | From: "Mark F." <reply2group@xxxxxxxxxx>
| > | > | Newsgroups: microsoft.public.windowsxp.general
| > | > | References: <89AB6D5E-7A86-482C-8BF0-53FAC463933C@xxxxxxxxxxxxx>
| > | > | Subject: Re: ActiveX does not popup
| > | > | Date: Wed, 20 Jun 2007 19:48:34 -0500
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| > | > | Path:
| > | >
| >
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!
| > | >
| >
msrn-in!newshub.sdsu.edu!nx01.iad01.newshosting.com!newshosting.com!post01.i
| > | > ad01!roadrunner.com!not-for-mail
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.general:93040
| > | > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > | > |
| > | > |
| > | > | <best@xxxxxxxxxxxxxx> wrote in message
| > | > | news:89AB6D5E-7A86-482C-8BF0-53FAC463933C@xxxxxxxxxxxxxxxx
| > | > | > Hi All
| > | > | >
| > | > | > ActiveX does not pop up when trying to open a Sieble web
| > application.
| > | > The
| > | > | > ActiveX needs to be installed befor this web application can be
| > opened.
| > | > | > Of
| > | > | > course, the pop-up blocker is off and the downloads + ActiveX
in
| > | > Security
| > | > | > tab
| > | > | > of the Internet Options are enabled.
| > | > | >
| > | > | > The thing is that we have only one user who is able to open the
web
| > | > | > application and this is because he only installed the security
| > updates
| > | > | > from
| > | > | > Microsoft. But the rest who have the system up to date with
the
| > | > Microsoft
| > | > | > updates are experiencing this issue.
| > | > | >
| > | > | > Can you help please ?
| > | > | >
| > | > | > Thanks
| > | > | >
| > | > | > Best
| > | > |
| > | > | This may be related to your problem. See WORKAROUND link.
| > | > | http://support.microsoft.com/kb/909738/
| > | > |
| > | > | There have been numerous security updates regarding ActiveX
objects.
| > Make
| > | > | sure that you create a restore point before you change the
registry.
| > | > |
| > | > | Another thing to try is do a search in the registry for the
ActiveX
| > | > control.
| > | > | For example: mcsclrpnl.ocx or .dll. If the library or ActiveX
object
.