Re: Trying to install QuickTime v716 gives error: "The older version of QuickTime cannot be removed. Contact your technical support group."

Tech-Archive recommends: Speed Up your PC by fixing your registry

"Richard A. Landkamer" wrote
Rock:

Last night I downloaded and installed the Windows Installer Clean Up Utility. When I
ran this utility, there were NO references in this list to QuickTime, so there was nothing
that I could delete directly pertaining to QuickTime. I did find a reference to some
Apple Computer update product, so I deleted that.

I tried installing QuickTime v716 again, and I still get the same errors that I did before.
There is nothing left for me to delete, except those Registry entries pertaining to iTunes
that I cannot delete, and nobody so far has told me how to delete. At this point, it has
to be those Registry entries. There is nothing else that I can find to delete pertaining to
any Apple Computer product and/or QuickTime.

Ah, too bad. It was worth a shot. Sorry I don't have anything else to suggest. Good luck.

--
Rock [MS-MVP User/Shell]

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