Re: all documents from any printer is printed in red

Run a test page out of the printer and see if that points to the problem.

MM Magers wrote:

My boss had an older computer (main frame) and had problems with two different printers only printing in an off red. She upgraded to a laptop a couple of years ago and transfered over to the new computer. She nows has the same problem on the laptop. Yesterday was the first day I looked at it and everything from the printer settings to the document settings looked fine yet there is no obvious solution at hand.

She is running XP pro and pretty much just runs Microsoft programs, the only programs she usually prints from is Outlook Express and Word.

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