Re: How much to charge...

In article <pnvr53pna0jtlm10ka5i9g9gp7h0d01ttl@xxxxxxx>,
unclegrumpy@xxxxxxxxxxxxx says...
Zilbandy <zil@xxxxxxxxxxxxxxxxxxxxxx> wrote:

Also, if the above fails, I'll need to restore from the restore media,
get everything setup, download critical updates, and install the
virus, malware programs, and firewall before returning it to them.
Again, I have no idea how to charge for this, as it would just add
more time to my "project." Thanks again. :)

You'd not be smart charging by the hour because if you f*** something
up, it'll take a lot more time than is necessary.

Flat fee, large enough to make your neighbor feel good about it.

A case of your favorite beer, perhaps?

Since removing malware is a risky thing that is always different,
charging by the hour is the proper way if you are going to properly
complete the task. If you charge 1.5 hours to remove malware and the
malware corrupts system files and the removal tool removes those files,
you may be forced to do a repair/reinstall that can take 1 hour on some
machines - you may be forced to reinstall from scratch, you could be in
for many hours of work. While I would limit it to 4 hours and then
wipe/reinstall, to charge a flat fee means you are not getting what your
time is worth.

--

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
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