Re: Strange happenings w/browsers and OE, please help!

"PMcOuntry" wrote
"Rock"wrote:
"PMcOuntry" wrote

"Rock" wrote:
>> "PMcOuntry" wrote
>> > About 3 days ago my computer started acting strange... by this I
>> > mean...

>> > IE or FireFox (FF) hang, when "connecting" to a web page the bottom
>> > left corner says STOP and it just continues to connect, and connect
>> > and connect and nothing happens.

>> > The same problem w/OE, says connecting, but can't find the email.

>> > I have fun virus, spyware, adware and nada. I disabled the firewall >> > to
>> > see if it was a conflict (though it never has before) and nada.

>> > I also either get, End Program - O which I have discovered is when >> > you
>> > try and shut down OE and it's not done searching for mail and/or a
>> > XPCOM: Event Receiver error.

>> > The computer on a router right next to this one worked fine until >> > last
>> > night, it started doing the same crap.

>> > Both computers run XP Pro, w/IE, OE, FF.

>> > Now an IT person I know offered this reason to me, that it has
>> > something to do w/recent microsoft updates?

>> > Problem is, I have to continuously reboot my computer in order to >> > run
>> > a darn thing.

>> > Once I reboot, all programs run normally for 15 - 30 minutes and >> > them
>> > bam, starts all over again.

>> > All other programs that access the net, such as Trillian, have no
>> > connection problems, nor does the virus software. It is just in the
>> > browswers and OE.

>> > Any ideas what I can do to fix this, it is very annoying and a pain >> > in
>> > the you know what to reboot your computer every 30 minutes.

>> Where there any updates installed from Windows Updates right before >> the
>> problem started? If so remove them through add/remove programs then >> do a
>> System Restore to before they were installed. If no updates then try >> a
>> System Restore.

>> --
>> Rock [MS-MVP User/Shell]- Hide quoted text -

>> - Show quoted text -

> Yes, I think there was, I don't remember what, where can I find them
> to uninstall them?

Remove them through Control Panel | Add/Remove programs. If you don't know
what was installed, go to Windows Update, do a custom scan, then click on
Update History in the left pane for history of what was installed when.

--
Rock [MS-MVP User/Shell]- Hide quoted text -

- Show quoted text -

Thanks! I'm at a loss for what's going on, my hijack file was clean
according to castlecops, my spyware scan clean, my adware came up w/
some level 3 trackers, and I deleted them, and yet, I still cannot use
IE or OE properly at times (most times), right now it's working
however, if I close it and re-open it, it won't work, I'd have to
reboot. If I let it sit too long w/o doing anything in IE or OE same
thing. Very, very frustrating, any other steps I can take?

Would realplayer cause this? I allowed a site do DL it a few days ago
and today on shut down I got a strange stop program message from it
and it wasn't even running.

I can't say , but a standard troubleshooting technique is to undo any recent changes, which would include uninstalling any new software, removing any new hardware, then doing a system restore to a time when things worked. It's best to remove software through Add/Remove programs before doing a system restore.

I use a drive imaging program, currently Acronis True Image Home version 10, to regularly image the system to an external hard drive. A full image is done weekly, with an incremental image nightly. That way I can restore a previous image if a software or hardware install causes problems.

--
Rock [MS-MVP User/Shell]

.

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