Drifting OT Re: No reinstall disk/files for refurb pc
- From: "Poprivet" <poprivet@xxxxxxxxxxxxxxxxxxx>
- Date: Sun, 20 May 2007 20:54:19 -0400
Rock wrote:
"tmd0309" wrote<snip>
It goes back to what your agreement was with the seller. For there
to be a legitimate transfer of license, there needs to be included an
installation CD or some other means to restore the system such as a
recovery or a partition, hidden or otherwise, on the hard drive with
an image of the drive as received.
Actually, it's simple. The "seller" is required to provide a means of
returning the system to its shipped status, regardless of who the seller is.
That includes you if you should sell the machine.
Also part of that requirement is the necessity to provide a readable form
of instructions detialing how to do the "reset" or whatever one wishes to
all it.
Whether he is in breach of your agreement depends on the terms of
that, and what he agreed to do. If you didn't ask or specify, or he
didn't make any promises about what the sale would include, then I
would say you are out of luck - caveat emptor.
Agreed. On the other hand, if he sold a computer with XP on it, and did not
give the buyer the required seller's information, he has intentionally and
fraudulently pirated software to the buyer. That makes the seller a pirate
and the buyer an unwitting party to the piracy.
Assert your rights as a buyer through complaint, camping out in his
store until he fixes it, accost every customer that comes in to tell
them he is a scam artist, picket outside the store, go to your local
version of the Better Business Bureau, report a fraudulent sale to
the local police, and/or take him to small claims court. You are the
only one who can take control here, looking for some documentation
online or in a newsgroup won't do it.
Mostly good advice from BBB on, but the preceding suggestions can place one
in a liabilty situation that could be hard (and expensive) to handle. If he
wins, the OP could end up responsible for the loss of sales created, plus
punitive damages for impuning a reputation. Be very careful of liability.
BBB, Chambers of Commerce, Newspaper letter to the editor with clear
OPINIONS, etc.
I see NO reason for you to be telling this person that a newsgroup "won't do
it". He didn't ASK the ng to do it. He asked for assistance, which up to
that point, you were providing. It's silly to admonish people for things
they haven't done and worse yet to drift off topic like t hat without any
indication of doing so.
If you won't assert your rights then either buy another copy of XP or
just find someone who has the same version, is it generic OEM, and
Home or Pro, then make a copy of their CD, and be done with it.
Rock, I'm not meaning to attack you personally though I'm sure you see it
that way. I AM however knee-jerking to the several posts that do this sort
of thing continuously. A good post consists of nothing but facts and
resource references and little else. Being condescending is not one of the
"else" things.
Regards,
Pop`
.
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