Re: explorer.exe won't load at windows startup
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Tue, 08 May 2007 16:41:57 -0700
Jac wrote:
I know i can do that but i dont want the users to have to do this.
"db" <databaseben.discussions.microsoft.com> wrote in message
news:%23JvExiYkHHA.4516@xxxxxxxxxxxxxxxxxxxxxxx
*you can launch*
*the task manager and*
*begin a "new task" of*
*explorer.exe*
** *when it launches*
*so does an instance*
*of the registry -(hint).*
** ** ** "Jac" <support@xxxxxxxxxxxxxxxxxxxxxx
<mailto:support@xxxxxxxxxxxxxxxxxxxxxx>> wrote in message
news:%23FLKWrXkHHA.960@xxxxxxxxxxxxxxxxxxxxxxx
Hi we have a couple of pc that suddenly have this problem. When
the users
log on in windows xp sp2, the process explorer.exe is not
their. We have to
manualy stat it or log of and log on to correct the problem. The problem is
not always present. Sometime the started their pc and
everything is ok
None of the imaginative but inaccurate information provided by "db" will help you. You need to determine the underlying cause. The most common reason for this problem is malware although there certainly can be other causesThe First Question Of Troubleshooting: what changed between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
You haven't told us anything about your computers, your network (workgroup/domain?), your security, etc. Here are general questions that need to be answered to narrow down the troubleshooting:
You cannot have a scattershot attitude towards troubleshooting. It has to be methodical and proceed in a reasonable way. Post back with some answers for focused help.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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