Re: Windows XP Professional Reinstallation
- From: Bruce Chambers <bchambers@xxxxxxxxxxxx>
- Date: Sat, 05 May 2007 09:57:28 -0600
Gossie wrote:
Computer: Dell Inspirion 6000
My boot sector deleted itself. I don't know how but it did. I want to reinstall XP, but I don't think I ever made an Installation CD, yes, I know how stupid I am. I have the *code* for what USED to be on this laptop. About 2 years ago, I had bought Windows XP Professional so I would have a copy. I do NOT have the install code for this one. I used to. Normally I use a Sharpie and put the code on the cd so I don't have a problem reinstalling. I don't know why I didn't this time, and my husband threw away the box, I remember him doing that, and I remember me giving him the go ahead to do it. The only thing I can feign is that I must be losing my mind.
When I try to install using my CD that I bought and using the code that's on the bottom of the laptop, it says the code is invalid. I don't have the money to buy another cd. I do NOT like VISTA at all. I want my XP back. Do I have any options? It's going to be quite a few months before I can even consider buying another cd.
You're trying to use an OEM Product Key with a retail license; it won't work.
Product Keys are bound to the specific type and language of CD/license (OEM, Volume, retail, full, or Upgrade) with which they are purchased. For example, a WinXP Home OEM Product Key won't work for any retail version of WinXP Home, or for any version of WinXP Pro, and vice versa. An upgrade's Product Key cannot be used with a full version CD, and vice versa. An OEM Product Key will not work to install a retail product. An Italian Product Key will not work with an English CD. Bottom line: Product Keys and CD types cannot be mixed & matched.
The Windows 25-character Product Key (required to perform the installation) is not on the installation CD in any way, shape, or form. It is stored on the CD packaging on a bright orange sticker that says "Do not lose this number." To obtain a new Product Key for the retail license, you have proof of purchase:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246
To obtain a replacement OEM CD that would work with your OEM Product Key, you should contact the computer's manufacturer.
--
Bruce Chambers
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