Re: XP home compatability with XP pro disk
- From: "Rock" <Rock@xxxxxxxxxx>
- Date: Thu, 26 Apr 2007 23:18:15 -0700
"macs312" <macs312@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:425AC422-36A9-44C8-84EF-69BE51EC6F79@xxxxxxxxxxxxxxxx
"Rock" wrote:
"macs312" <macs312@xxxxxxxxxxxxxxxxxxxxxxxxx> wroteThanks for the ideas. Unfortunately, we've already thought of them.
> My son's XP (home) laptop is having major problems. We want to start
> fresh
> with a new install.
>
> He no longer has the re-install/restore CD which came with his PC.
>
> I have a copy of Windows XP professional. Is there any way to use my > disks
> with his COA to re-install windows on his PC?
>
> My disk is an original XP Professional (before SP1). I also have a > copy
> of
> SP2 on CD.
>
> Any help would be greatly appreciated.
No. Product keys are matched to the version of XP. The product key on the
sticker attached to his laptop should work with a generic OEM XP CD.
Otherwise contact the computer's tech support for info on how to reinstall
the OS. Some come with a hidden partition on the hard drive for this
purpose, or order a replacement CD from them.
--
Rock [MS-MVP User/Shell]
My siblings & I have XP pro. My father has XP media center. I've tried to
borrow a copy of XP home from various friends over the last few days, but no
luck so far.
His PC is out of warranty. The PC company wants to charge $50+ for the disk.
(Personal rant: The XP license was paid for when the PC was purchased.
Supposedly, the license is the expensive part of software. The actual disk
doesn't cost much to produce. Charging $50+ is ridiculous. Don't companies
remember that customer service inspires brand loyalty. )
He re-installed the OS with a CD a couple of years ago, so it is doubtful
that his laptop has a restore partition. (lost CDs and a 20 year old who
didn't want parents to store his software is a topic for a different board
There are only four options.
1. Buy a replacement from the computer OEM (you really don't think they should be responsible when the user had a disk and lost it? A copy could have been made, too. Plus the system is out of warranty.).
2. Borrow a generic OEM CD of the same version as he has installed (Home or Pro) and use it or make a copy of it and use that. A retail CD won't work with the product key that's on the sticker attached to the case.
3. Buy a generic OEM copy from your favorite discount software retailer (Maybe said son should pay for it since it's his responsibility? Applies to all the buy options.)
4. Buy a CD on ebay.
Good luck Carlos.
--
Rock [MS-MVP User/Shell]
.
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