Re: When Check Disk Runs, Laptop Shuts Down at Stage 4

Tech-Archive recommends: Fix windows errors by optimizing your registry

"PlanoMom" <PlanoMom@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
My laptop has been running fairly slowly for several weeks. Therefore, I ran
a defrag last week and scheduled Disk Scan for today. When I start my
laptop, the disk scan begins. It runs really slowly and then part way into
stage 4, the laptop abruptly shuts down with no warning. I turn the computer
back on and it once again starts the scan and gets part way through and shuts
down. Is there any way to correct this so that I can actually log on to the
computer and work again?

Is there a full backup of important information? If not do that first. Never run chkdsk without first having a full backup. Here are some options for backing up the data.

1. Take the drive out of the computer and attach it either through an appropriate adaptor, or put in in a 2 1/2" external drive enclosure and connect that to another Windows XP or 2000 computer. If it reads drive ok, copy the data.

2. Create a bootable Bart's PE disk, boot from that, then copy the data to external USB drive or flash drive.

3. Download a bootable Linux distro called Knoppix. Create a bootable CD from that, boot from it, and copy the data to USB drive or flash drive, or if the computer has two CD drives, one of which is a burner, then use the k3b burning program on the Knoppix CD to burn the data to CD.

4. Take it to a competent computer tech to backup the data.

After that boot into the recovery console and run a chkdsk. Do a
chkdsk /r at the command line. Here is info on how to use the recovery console:

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654/en-us

Download a drive diagnostic utility from the drive manufacturer's web site. That will create a bootable floppy or CD. Boot from that and run the diagnostics.

Additional info:
http://www.kellys-korner-xp.com/xp_abc.htm
Click on "C"
Scroll to "Check Disk - Disk Checking Runs Upon Boot"


--
Rock [MS-MVP User/Shell]

.

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