Re: sp2 "the system cannot find the file specified"
- From: "Rock" <Rock@xxxxxxxxxx>
- Date: Fri, 13 Apr 2007 16:07:56 -0700
"wyocowboy" <wyocowboy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
"Rock" wrote:
"wyocowboy" <wyocowboy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
>I have a customer's older Gateway w/xp home sp2 in the shop that is >having
> problems that seem to be related to IE6 and/or activeX. Vanilla web > pages
> work ok, but when trying to logon to yahoo mail or hotmail, IE puts up
> "page
> cannot be displayed - dns error." The same pages work fine in Firefox > on
> the
> same machine. Since they are trying to use MSN explorer, and it is
> basically
> IE with a pretty face, this also does not work - won't login.
>
> When I try to run windows update from IE, it pops up the yellow bar > saying
> that the activeX settings prevent web pages from running installed > activex
> controls. If I right or left click on the yellow bar, nothing happens,
> other
> than the help bubble. The settings in Internet Options are all correct,
> with
> the Internet security zone being relaxed to default.
>
> It has been my experience that in order to fix this type of problem, IE
> has
> to be reinstalled, at minimum. Since this system has been upgraded to > sp2,
> and since there is no way to reinstall just IE on an sp2 machine other
> than
> reinstalling sp2, that is is what I tried. However, shortly after
> extracting
> the files, it aborts with "Setup error - the system cannot find the > file
> specified." The same error occurs shortly after trying to uninstall sp2
> from
> add/remove programs.
>
> I know about uninstalling sp2 from recovery console, but it is a real > crap
> shoot as to whether the machine will load windows after doing that, so
> that
> would be a last resort. I can slipstream sp2 onto their xp cd and do a
> repair
> reinstall, but was wondering if anyone had run into this sp2 setup > error
> and
> knows a way around it.
>
> Too bad MS doesn't make activex available as a separate download...
Issues with windows update are best posted to the experts in the windows
update newsgroup.
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us
General issues with Internet Explorer are best posted to the internet
explorer newsgroup.
IE General Newsgroup
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us
Since MS made IE & ActiveX part of the OS instead of separate components,
and I don't yet know what else is affected, this seems to be a general OS
issue to me. Not sure that the IE problem is affecting the ability to
uninstall or reinstall sp2 either. I haven't yet tried the windows automatic
update, so don't know if there really is an issue with windows update, or if
it is just IE, which appears to be the case.
Lastly it's a bit surprising to see a tech accessing these Usenet newsgroups
using the awful web interface instead of with a newsreader.
I don't like newsreaders. If I'm not supposed to use the awful web
interface, why does it exist?
You got me why it exists. Probably to make it easier on folks who don't know any better, but usually once someone obtains a bit of knowledge about it, they go for a newsreader.
Suit yourself on where to post. I was just trying to suggest where you were likely to get the best help. I see Detlev has pointed you to the IE newsgroup as well. Good luck.
--
Rock [MS-MVP User/Shell]
.
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