Re: sp2 "the system cannot find the file specified"
- From: "Rock" <Rock@xxxxxxxxxx>
- Date: Thu, 12 Apr 2007 20:18:37 -0700
"wyocowboy" <wyocowboy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
I have a customer's older Gateway w/xp home sp2 in the shop that is having
problems that seem to be related to IE6 and/or activeX. Vanilla web pages
work ok, but when trying to logon to yahoo mail or hotmail, IE puts up "page
cannot be displayed - dns error." The same pages work fine in Firefox on the
same machine. Since they are trying to use MSN explorer, and it is basically
IE with a pretty face, this also does not work - won't login.
When I try to run windows update from IE, it pops up the yellow bar saying
that the activeX settings prevent web pages from running installed activex
controls. If I right or left click on the yellow bar, nothing happens, other
than the help bubble. The settings in Internet Options are all correct, with
the Internet security zone being relaxed to default.
It has been my experience that in order to fix this type of problem, IE has
to be reinstalled, at minimum. Since this system has been upgraded to sp2,
and since there is no way to reinstall just IE on an sp2 machine other than
reinstalling sp2, that is is what I tried. However, shortly after extracting
the files, it aborts with "Setup error - the system cannot find the file
specified." The same error occurs shortly after trying to uninstall sp2 from
add/remove programs.
I know about uninstalling sp2 from recovery console, but it is a real crap
shoot as to whether the machine will load windows after doing that, so that
would be a last resort. I can slipstream sp2 onto their xp cd and do a repair
reinstall, but was wondering if anyone had run into this sp2 setup error and
knows a way around it.
Too bad MS doesn't make activex available as a separate download...
Issues with windows update are best posted to the experts in the windows update newsgroup.
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us
General issues with Internet Explorer are best posted to the internet explorer newsgroup.
IE General Newsgroup
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us
Lastly it's a bit surprising to see a tech accessing these Usenet newsgroups using the awful web interface instead of with a newsreader.
--
Rock [MS-MVP User/Shell]
.
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