Re: Reinstall Operating System to repair Keyboard Problem?

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Georgew6 wrote:
Dell Inspiron 8600, Windows XP Professional. ONE key ( h ) on
the laptop keyboard
is eratic. Most times the upper case h will not show up on the
screen. Before doing that it might show multiples like hhh.
Sometimes I can hit the upper case several times and do get the H
<<<(like I just did).

I ran diagnostic tests for the keyboard and everything checked out
OK. The driver is OK also. Rebooting has not helped clean up the
problem.

I have been told that the next step is to reinstall the operating
system. Is this the only way to correct the problem, now that the
simple repairs did not work?

Would appreciate others' thoughts on this? Thanks.

Wow.
I'd try an external USB keyboard first.

If that works - I'd either get the keyboard replaced under warranty (you got
complete care for 4 years, right?) or go ahead and pay to get it replaced.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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