Re: Startup error or something more?
- From: "Rock" <Rock@xxxxxxxxxx>
- Date: Tue, 3 Apr 2007 20:45:44 -0700
"Richards" <Richards@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
I hope i'm in the right area. I recently updated my wifes compaq presario
2100 with the sp2 pack. Today she went to start it up and it no longer shows
her login name at the startup screen. Her login was 'home' with no password
assigned. I hit crtl+alt+del and tried logging in that way. It keeps asking
for a password for the 'home' login. But there isnt one assigned! Help me
please i dont know what to do
XP Home or Pro? If Pro from ctrl-alt-del type in Administrator and enter the password assigned to that account when XP was installed or try a blank password. If that gets you in to to the user accounts applet in control panel and change the password on her account.
If XP Home start in Safe Mode. Restart the computer, as the BIOS splash screen disappears repeatedly tap the F8 key until the Advanced Options menu appears including Safe Mode as one option. Choose that. At the welcome screen the Administrator account should be displayed. Normally that password is blank. Once in set a password on her account.
If you can't get in reset the Administrator password using this utility.
http://home.eunet.no/pnordahl/ntpasswd/editor.html
--
Rock [MS-MVP User/Shell]
.
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