Computer freezes with web based program

From: "KenV" <kvatznospam@xxxxxxxxxxxxxx>
Date: Tue, 3 Apr 2007 18:50:11 -0500

How do you troubleshoot computer freezing when using a web based program?

I have XP Pro, SP2, IE7 (but it happens with Firefox, too), a ton of memory and HD space. I am running a web based teaching program that seems to use a lot of resources, makes the processor run hotter, etc. After several mouse clicks on various teaching "balloons" in the program, the computer freezes--can't move the PS2 mouse--and I have to reboot.

I know that no one can say why it is freezing, but is there any way to trace what is happening? On another computer I use for this program--essentially the same hardware and OS configuration--the freezing never occurs. How do you troubleshoot this sort of thing?

Thanks.

Ken

.

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