Re: HP Scanjet 5400cse

Hi, ojann, when my HP-scanner quit I found exchanging the USB-cable fixed
the problem.
It;s worth a try.
Good luck,
Gerry

"MAP" <mikepawlak2REM@xxxxxxxxxxxxxx> wrote in message
news:ONiDu3icHHA.4836@xxxxxxxxxxxxxxxxxxxxxxx
ojann wrote:
Mike,

Thanks for the reply.

Yes, it is already checked, yet there are no guided steps.

Do you have any help on the registry update. You must be very
specific because I don't do registry stuff normally. I am assuming
that I must uninstall again; clean up residual folders, and then do
the registry thing. Please be very specific.

Thanks.
Joanne

Did you reboot after you uninstalled the software? if not uninstall it and
reboot then reinstall it again.Sometimes registry entrys will not be
deleted
after an uninstall intil a reboot is done.

Next
Control panel>admin tools>computer management.
Left hand pane click on disk management after a couple of seconds on the
right side results will be displayed if you see the word "dirty" run
checkdisc this may very well fix your problem.(this has happened to me in
the past)

How to run check disc.
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-
us/chkdsk.mspx?mfr=true

Modifying the registry can be dangerous for a newbie take these
precautions
first.
Erunt registry backup.(backsup the entire registry)
http://www.larshederer.homepage.t-online.de/erunt/
or

Uninstall the software first

Create a new folder on your desktop and name it registry backups, next
bring up the run command (start>run)
type in "regedit" this will bring up the registry editor, in the upper
left
corner under edit click on "find", now type in scanjet 5400 and
click
"find next" any entries left over will show on the right hand pane, hilite
the first entry and under file (upper left corner)
select export now navigate to the folder you created and save this entry
to
that folder this is incase you need to put this entry back into the
registry(you are backing this one entry up) now do this same thing to each
entry, after you have backed up all entries on the right side delete them
one at a time. (incase you need to put these entire's back into the
registry
open the backup folder and one entry at a time right click on each entry
and
select import, you will get a dialog box asking you do you really want to
do
this? say yes, the entry you deleted is now back in the registry.)

After you have deleted these entrys reboot and then reinstall the scanjet
software.
hopefully everything is back to normal

Good luck!


--
Mike Pawlak




.

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