Re: "System Cannot Recognize the CD"

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"Jeff Y." <schematherapy@xxxxxxxxx> wrote in message
news:1174086140.592962.225150@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Jim, do you mean I should replace the CD-ROM drive or the IDE drive?
The CD-ROM drive seeems to be able to read other CD's. If there's
something wrong with the drive, could it have trouble reading some
kinds of discs but not others?

On Mar 16, 6:42 pm, "Jim" <j...@xxxxxxxxxx> wrote:
"Jeff Y." <schemather...@xxxxxxxxx> wrote in message

news:1174083992.398910.105380@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx



My problem has stumped a Microsoft Certified Technician who finally
gave up (although of course he stll charged me). Here it is:

I recently installed Windows XP in a configuration with a large IDE
drive as the boot device, and 2 SATA drives as storage drives (not
RAID). Windows cannot "see" the two SATA drives from the IDE drive.

At the advice of some other users in this group, I tried to use the
utlity CD-ROM that came with my motherboard (DFI LanParty) to install
drivers for the SATA controllers. When I try to run the motherboard
utlity program, I get a Windows error message: "The system cannot
recognize the CD. Please insert the correct CD into the CD-ROM drive."

I tried several things to identify the problem. First, I put the same
utlity CD-ROM into another computer and tried to access it from
within
Windows. I had no problem at all. The utility popped up immediately.
Second, I made a duplicate of the utility CD-ROM on a blank disc to
be
sure the CD-ROM itself wasn't damaged. Still got the same error
message. Third, I copied all the files from the utlity CD-ROM onto
another disc using a standard ISO format (in case the utlity CD-
ROM used a different format). Same error message. Finally, I
installed
a UDF Reader driver in Windows in case the CD-ROM was in UDF format.
Same error message.

I can't get a response from DFI tech support. What can I try next?

Replace the drive?

Jim- Hide quoted text -

- Show quoted text -


I meant the CD drive. That seems to be where the difficulty lies.

But, if you can read other CDs in the drive, then I am out of ideas.

Jim


.



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