Re: "System Cannot Recognize the CD"

I would download the DFI updates from the web. Likely, the ones
on the website are newer than those on the CD-ROM.

One other point - have you installed the appropriate Chipset driver
package for your motherboard ? This should be done immediately
after installing the OS.


"Jeff Y." <schematherapy@xxxxxxxxx> wrote in message
news:1174085758.953016.34780@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Yes. From within Windows, the 2 SATA drives do not appear in Disk
Management or Windows Explorer. The SATA drives are partitioned and
formatted.

I don't know what Native and AHCI mean, but they are definitely not
configured for RAID in the BIOS. (The Microsoft technician
reconfigured the BIOS so that the settings would not be a RAID
configuration.)

I've had different opinions about whether drivers are needed in
Windows. Because the SATA drives appear to be configured correctly in
the BIOS, yet Windows still cannot see the drives, 2 users suggested I
try installing the drivers from within Windows.

In either case, I don't understand why Windows cannot read the CD so
that I can run the motherboard utlity. The DFI manual recommends
running the utility disc (containing many drivers) within Windows XP
as the final step in the installation.


On Mar 16, 6:36 pm, "R. McCarty" <PcEngWork-NoSp...@xxxxxxxxxxxxxx>
wrote:
Cannot "See" the 2 SATA drives from the IDE drive ? Did you mean
that from within Windows the 2 SATA drives do not appear in either
DiskMgmt.Msc or Device Manager/Windows Explorer ? Are the
SATA drives partitioned and formatted or factory fresh ?

How is the BIOS configured for the SATA operation mode ( Native
or AHCI ? If you aren't using RAID it shouldn't be necessary to add
drivers. The BIOS handles SATA which to XP appears as a simple
IDE type Controller in Device Manager.

"Jeff Y." <schemather...@xxxxxxxxx> wrote in message

news:1174083992.398910.105380@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx



My problem has stumped a Microsoft Certified Technician who finally
gave up (although of course he stll charged me). Here it is:

I recently installed Windows XP in a configuration with a large IDE
drive as the boot device, and 2 SATA drives as storage drives (not
RAID). Windows cannot "see" the two SATA drives from the IDE drive.

At the advice of some other users in this group, I tried to use the
utlity CD-ROM that came with my motherboard (DFI LanParty) to install
drivers for the SATA controllers. When I try to run the motherboard
utlity program, I get a Windows error message: "The system cannot
recognize the CD. Please insert the correct CD into the CD-ROM drive."

I tried several things to identify the problem. First, I put the same
utlity CD-ROM into another computer and tried to access it from
within
Windows. I had no problem at all. The utility popped up immediately.
Second, I made a duplicate of the utility CD-ROM on a blank disc to
be
sure the CD-ROM itself wasn't damaged. Still got the same error
message. Third, I copied all the files from the utlity CD-ROM onto
another disc using a standard ISO format (in case the utlity CD-
ROM used a different format). Same error message. Finally, I
installed
a UDF Reader driver in Windows in case the CD-ROM was in UDF format.
Same error message.

I can't get a response from DFI tech support. What can I try next?-
Hide quoted text -

- Show quoted text -




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