Re: Empty Install Directory for Win XP Fax

RGodfrey wrote:
Yes, That was probably my post earlier. There are no shortcuts in my Fax Folder. I went to System 32 and created desktop shortcuts to fxsend, fxssvc, fxscover, and fxsclnt. Some seem to function, but if I try to DO anything from within in them I get error mesages. I.E.:

Fxssvc results in a black blank command line screen where I don't know what command to issue.

Trying to open fxssend results in a error message "To send a fax you ust have a fax printer installed. You can either attach a local fax device to your computer, which installs a local fax printer, or you can add a remote fax printer connection."

I can open Fax Console, and the resulting shortcut icons link to the appropriate areas. BUT if I go to Tools/Configure Fax I get "A connection to the fax server cannot be made" error. Also, No Fax Printer Installed is showing in the Fax Console task bar.

I can create Fax Cover Page in Cover Pausing fxscover.

I can dial out with my modem, so I know that function works, and diagnostices indicates no problems, BUT I can't send a fax. I attached an external Fax modem with the same results. The external works on my Gateway Win XP Laptop.

Going to Printers/Faxes shows HPLaserJet printer, Microsoft XPS Document Writer, LKD15F97 (wireless HP Inkjet), PaperPort B&W, PaperPort Color, SnagIt8 Printer, but no fax or fax printer.

I'm searching fo help on un-installing/reinstall FAX to see if I can get it working.

Hopefully I will get more replies with solutions, but it has been rather quiet on this thread!.

Richard

"Elmo" wrote:

RGodfrey wrote:
I know this is rehashing a topic from an OLD thread, BUT...

I had tried to install Win XP Fax, got the 'need SP2 CD' notification, ordered the SP2 CD, received same, tried to install and got zip. Nada. Then further research told me I had to expand a long list of files, which I did, then tried to install, and I had success..or so I thought. Start/All programs/Accessories/Communications/Fax...EMPTY!!!

I followed Jon's instructions (from a 2005 post), making certain the files are expanded and in the correct directories (they are), and STILL have an empty Fax program file. My modem works, I get indications of a successful install, click on Finish, but ... nothing.

Win XP Sp2, Dell Latitude C610 (laptop) integral PCtel 2304WT V.9x MDC Modem Data/Fax (got this from the diagnostics Query Log). The modem can dial out with no problem, and diagnostics indicates that it is functioning properly. This machine is in a CDock II Docking station. I have tried installing docked and undoscked, same result. I also tried with a working external USB modem (from my spouse's machine) with the same result.

ANY help here will be greatly appreciated!
Richard
Did you mention the shortcuts were missing from the Fax folder, in an earlier post? If so, here's what I have in the Fax folder.

Fax Console
Target: %SystemRoot%\system32\FxsClnt.exe /new
Start In: %HOMEDRIVE%%HOMEPATH%

Fax Cover Page Editor
Target: %SystemRoot%\system32\FxsCover.exe
Start In: "C:\Documents and Settings\Owner\My Documents\Fax\Personal Coverpages"

Send a Fax...
Target: %SystemRoot%\system32\FxsSend.exe
Start In: %HOMEDRIVE%%HOMEPATH%

Did the external faxmodem come with fax software? If so, try installing it. As far as the XP fax software, you might try a reinstall from Add/Remove Windows Components. Sorry, no better suggestions.

--
Joe =o)
.

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