Re: explorer.exe will not open

I didn't try the latest suggestions because I remembered that I had had
issues with my ThinkPad at work when I upgraded to IE 7 and that, by simply
uninstalling that update, my problems went away. So I removed that an,
voila, I have my explorer functions back in all User Accounts.

Now I am trying to find out why I lost my sound......I've done all of the
regular checks (volume/mute) for my onboard SoundMax audio and can't find
anything abnormal. Maybe I'll uninstall WMP11 to see if that helps....I
swear, by trying to keep totally up-to-date with Microsoft stuff I have more
problems! (not that I would ignore a security update, but some of the others
like IE7, WMP upgrades, etc. have often caused problems (at least the issue
seemed to corrolate.....).

Anyway, thanks for all of your time.

"Wesley Vogel" wrote:

Greg,

You navigated to C:\Windows and double clicked on explorer.exe or right
clicked it and selected Open and nothing happened?

Usually that opens the My Documents folder.

Try the following.

Start | Run | Type: explorer | Click OK

What happens?

Start | Run | Type: explorer.exe | Click OK

What happens?

Start | Run | Type: explorer.exe /e,c: | Click OK

What happens?

Paste the following line into Start | Run and click OK...

C:\WINDOWS\explorer.exe

What happens?

Paste the following line into Start | Run and click OK...

C:\WINDOWS\system32\dllcache\explorer.exe

What happens?

Paste the following line into Start | Run and click OK...

C:\WINDOWS\ServicePackFiles\i386\explorer.exe

What happens?

Did any of the above work?

The ServicePackFiles folder only exists if you have upgraded to XP SP1 or XP
SP2 and they were not included in the original install and the SP1 or SP2
upgrade was done by downloading it from Microsoft. If the Service Pack is
installed by means of a CD-ROM or a distribution share, the ServicePackFiles
folder is not created. Same for slipstreaming a Service Pack.

C:\WINDOWS\ServicePackFiles\i386 is used instead of
C:\WINDOWS\system32\dllcache
for Windows File Protection.

C:\WINDOWS\ServicePackFiles\i386 contains the most recently updated service
pack files.

If you do not have a ServicePackFiles folder than
C:\WINDOWS\system32\dllcache is used for Windows File Protection.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:84FFB1CC-26DF-4CB9-A118-01AAAAE91562@xxxxxxxxxxxxx,
Greg Carter <GregCarter@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
I went through the ShelExView and disabled each, then tried to right-click
the Start button. I got the same error in many cases but, in some cases,
a slightly different error (e.g., one error still said "Windows Explorer
Has encountered a problem and
needs to close. We are sorry for the inconvenience" but there was no
offer to send an Error Report. I did NOT try restarting each
time.....was I supposed to?

I also tried the other options that are available when you right-click on
the Start button and all worked fine except Explore (the one we're talking
about) and Explore All Users. I also went to C:\Windows and tried to
execute explorer.exe and it would not execute.



"Wesley Vogel" wrote:

Right clicking the Start button and selecting Explore should open the
C:\Documents and Settings\Your Name Here\Start Menu folder with the
folders
pane showing.

If the error you get is "Windows Explorer Has encountered a problem and
needs to close. We are sorry for the inconvenience", then see this.

Right-click is slow or weird behavior caused by context menu handlers
http://windowsxp.mvps.org/slowrightclick.htm

Five'll get ya ten, that you have a messed up context menu handler and
it's
something that has been added to the Start button context menu.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:5FEC4FFA-A168-4F7A-BBDD-45065725FDAA@xxxxxxxxxxxxx,
Greg Carter <GregCarter@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
You can do it with Run -- but if you right-click on START, Explore is
one of the options, and the one I use most often. But explorer.exe
doesn't open via Run either. I could send a screenshot of the error
but it is totally generic. The error in Event Viewer>Applications is,
I believe, Error 1000 explorer.exe (I am not on my home PC right
now....could send it to you if that would help).

Thanks.

"Wesley Vogel" wrote:

I generally use explorer.exe via the Start Button


Do you mean with the Run command?

Start | Run | Type: explorer | Click OK?

Or how?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:8951466C-DD61-4780-8A25-6105782EF9A9@xxxxxxxxxxxxx,
Greg Carter <GregCarter@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
I generally use explorer.exe via the Start Button, but recently I
cannot get it to open and even receive an error with a request to
support. I ran sfc /scannow and now I don't get the error, but it
still doesn't open.

I have been told to install SP2, but I already have that. Is there a
way to remove/ reinstall SP2? I have already tried going back to a
System Restore point but, for a couple of reasons, had to reset my
System Restore, so the back-ups don't go back far enough.

Can anyone help?

P.S. Perhaps unrelated, perhaps not: I also recently lost my sound.
I am going to install an external sound card but wondered if there
would be any reason to believe that these two developments are
related.


.