Re: Malfunctioning of XP?
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Wed, 28 Feb 2007 10:23:53 -0800
Vasuki wrote:
Hi!
I have a problem with my XP, could you please help me out with this?
As soon as my comp is turned on, i get:
Unable to loacte file :C:\Windows\System\lsass.exe
I checked my friend's XP folders (system32 and system), and i found all
files in order. No lsass.exe was present in his system folder. So why
is it asking me? Besides,there was 1 extra file: 111.dat . I have
quarantined it using McAffe.
I also have spywares on my comp, and am unable to remove it:
1.> c:\Windows\system32\autorun3.exe
2. c:\documents and settings\guest\local settings\temporary internet
files\content.ie5\KYSEM4VO\setup[1].exe
I am aslo unable to:
1.Use Windows Task Manager. The dialogue box states:
"Task Manager Has been disabled by your administrator"
2. I am unable to change the view options in my folders.
3. The "RUN" in the startup menu is missing.
You (or your friend, I can't figure out how your friend's computer comes into this from your post but it doesn't really matter) have a badly infected computer. You can try and clean it, but it will be a complex process requiring a fairly high level of skill. I don't know your computer skills, so you can make that determination yourself. I'll give you standard virus/malware removal steps below. The only alternative to going through the malware removal tediously and systematically, probably with online help from an HJT forum, and taking the machine to a real professional is to back up your data and do a clean install of Windows. It's your call.
Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with either Sysclean or Multi_AV, plus AVG Anti-Spyware (formerly Ewido - http://www.ewido.net/en/) and follow instructions to do all scans in Safe Mode.
When all else fails, run HijackThis and post your log in one of the specialty forums listed at the link above (not here, please).
Standard caveat: If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a professional computer repair shop (not your local version of BigStoreUSA). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. Have all your data backed up before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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