Re: What I call - "The Blue Screen of Death"

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



"Richie" <Richie@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
Hello all,

I have an alienware media centre pc with XP SP2 and just of late I am not
able to play games on it as I was before. I haven't play any games on the pc
in over a week and in between this I had completed XP updates to which there
were 13. I update regularly BTW. Every time I insert the Game CD the
machine starts the game with the relevant main menu. Then after clicking on
play etc the PC gives me the blue screen of death (as I call it) and reboots.
This action does not happen with any other software e.g Office runs
perfectly.

Urgent help required as my son is also bugging me to play his games and can't.

What is the error on the blue screen? Were any of the updates a video driver? If so try a driver rollback from Device Manager. (As an aside, never allow hardware driver updates from the windows update site unless it's a MS manufactured device.).

If not that try removing the updates one at a time through add/remove programs, and if all of them have been removed and still a problem, do a system restore to a date when the system was working.

You could also look through the posts in the windows update newsgroup to see if there are any similars.

http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4c07-bdb0-90caf9f30c42&lang=en&cr=us

--
Rock [MS-MVP User/Shell]

.



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