Re: Internet Explorer Start Page problem

<szeik@xxxxxxxxxxx> wrote

Hi,

Our son was using this computer and must have navigated to some page
that attempted to change the start page so Norton Internet Security
intercepts it and sets it to some other start page that directs you
how to fix the problem.

But the start page is kind of locked up so no matter what I type in
the Tools/Internet Options/General/Homepage text box for the first
entry, it doesn't accept it. I can set secondary start pages, but
that Start Page registry item seems locked.

Last time this happened I just deleted every key that had that Norton
URL in it and I was then able to set my start page again. This time
it didn't work so well.

I deleted the "Start Page" registry variable from the registry so I
know longer have this registry item:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page

I am not able to create a new value either. It lets me create one,
but then I can't change it's value, and in fact, it is not really
created because if I close regedit and come back, Start Page is
missing.

So it seemed to let me delete this key, but I can't create it.

So now our home page is stuck on about:blank and I can't seem to do
anything to fix it.

Have you contacted Symantec tech support about this issue? Also have you done a thorough scan for malware?

Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper's Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

In my opinion you are better off without NIS, NAV or Norton System Works. The two former programs are resource heavy and can cause problems sooner or later. There are better alternatives, some of which are free: Anti-Virus: Avast, AVG, NOD32; Firewalls: Sunbelt Software Kerio Personal Firewall, Comodo Personal Firewall, and Zone Alarm; non viral malware protection: Windows Defender, Ad-Aware SE Personal, SpyBot S&D, BHO Demon, SpywareBlaster.

--
Rock [MS-MVP User/Shell]

.

Relevant Pages

  • Re: Norton System Works 2007
    ... of Norton can be more tricky. ... very effective but suggest *not* to use the 'Clean the Registry' option. ... Real-time AV applications - for viral malware. ...
    (microsoft.public.windowsxp.general)
  • Re: Why does everybody seem to hate Symantec (Norton) ?
    ... what do you suggest that I install for virus protection and firewall? ... I currently run Norton 2006 and it is killing my PC, ... For firewall there is Zone Alarm, Sunbelt Software's Kerio Personal Firewall (free and paid. ... You should also have several other non viral anti-malware apps including Adaware SE, SpyBot S&D, SpywareBlaster BHO Demon, and possibly Windows Defender. ...
    (microsoft.public.windowsxp.general)
  • RE: Error 1406
    ... I've been trying to install Norton Internet ... <%registry key%> Verify that you have ... Microsoft document drticle number Q236592, ... Quits on Windows XP, Windows NT 4.0, or Windows 2000 ...
    (microsoft.public.windowsxp.security_admin)
  • Re: to reformat or to try manual removal...
    ... | going with the "if I scan and find just ADWARE/SPYWARE that say, Norton can't ... The following is a good tool for removing viruses, Trojans and some other malware... ... This will bring up the initial menu of choices and should be executed in Normal Mode. ... You can choose to go to each menu item and just download the needed files or you can ...
    (microsoft.public.security.virus)
  • error 1406 with Norton
    ... I've been trying to install Norton Internet ... <%registry key%> Verify that you have ... Microsoft document drticle number Q236592, ... Windows XP, Windows NT 4.0, or Windows 2000 ...
    (microsoft.public.windowsxp.security_admin)