Re: *** No Intenet Connection ***

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

John,

Thanks, this shows in both FireFox and IE and the AdAware update just reports "error accessing update" or something like that.

So it's not an IE problem - something is blocking access to the www.

By the way, the AVG antivirus SW has been disabled and the ZA firewall has also been disable during this trouble shooting period.

Fred

John Butler wrote:
Fred

You say
"So the NIC and cable connection is OK...just reports that the
page can't be found and to check the internet settings."
This sounds as if youa re connecting but your browser settings are preventing acces to the web page.

For help on this you are not in the right Group, try :
Windows.public.internetexplorer.general.

I would try reinstalling the OS.

John


"Fred S *****" <"Fred S"@anonymous.com> wrote in message news:%23WyIz1rTHHA.5068@xxxxxxxxxxxxxxxxxxxxxxx
I know this is an XP newsgroup but I'm having a problem with a WinME PC that needs a fresh look and this group can do that. I have posted this on the Networking group and I'm extremely disappointed that there has not even been one response for more than a week.

Basically, this PC will NOT connect to the www. I just reports that the page can't be found and to check the internet settings.

Here's the information, with the hope that someone can assist:

"Hi,

This was posted for a few days now with no responses at all. Is this problem that bad? I'm commenting once again as a last hope for assistance.

I've tried a number of things;

I downloaded WSOCK32.DLL (online) and copied that using a DOS boot. At least the "explorer" error has stopped but again NOTHING happens when I try to access the internet.

Removed Communications from the Windows Add/Remove Programs SETUP section. Rebooted and set Communication back - SAME PROB.

I've gone to DOS and tried PING 127.0.0.1 and got NO responses and error 10091 (?) which MS Article advises TCP/IP removal and restore - SAME PROB.

Happens with DialUp and happens with cable disconnected. The NIC is fine as I've switched it into another WinME PC that I'm working on and everything on that PC is fine. So the NIC and cable connection is OK

IE and FF each note that they can't access the net.

Please, if anyone has an idea, please advise as I have to return the PC soon and advise them to just trash the damn thing, Shame since it works fine for their needs other than this problem.

Fred S

Fred S ***** wrote:
I have more info on this problem.

I just tried to connect using dialup and got the same error message
which is "firefox has caused an error in unknown"
It does the same thing for IE, "Explorer has caused an error in unknown"

I know the dialup connection worked, I can hear it on the modem
speaker and the phone extension.
When I completely disconnect the cable AND phone line I get the same
error - so something weird is going on.
It appears that there may in fact be a connection but for some reason
all programs crash or rather won't run as the error appears and the only option is to close the program.
Does this shed any more light on this problem?

Need some help here.

Thanks again Fred


Fred S ***** wrote:
I'm helping a friend with her WinME computer. She had a Dialup
connection and switched to cable internet. She had a USB modem and it worked OK.
She moved the PC to a different room and after reconnecting
everything there was no internet connection.
I told her I would look at it. I installed a network card and
connected to my cable modem - hard wire out of my Netgear Router. Without doing anything it worked, got to the INet. Installed a few programs, FireFox 2.0 and AdAware. Ran FF with no problem. Updated AAW and scanned and that worked.
Got an error message that said "explorer caused an error in
unknown." So I started going through the startup files and began eliminating one by one. She has Sygate Firewall (old version but works fine).
For some reason and I'm not sure where but now there is NO internet
connection. Oddly when I click on "My Network Places" it displays my shared folder on my desktop (WinXP).
Can someone advise what I need to do to get a simple internet
connection for her WinME PC?
Thanks,

Fred


.

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