Re: Dell Support

Hello new user,

You seem to be confused about a few issues. For starters, this group is a peer-to-peer user group. There are no Microsoft Techs here unless just posting on their own time. Secondly, you purchased an OEM installation from DELL, NOT Microsoft. Their right to sell that copy of XP is part and parcel of them being required to provide end-user support for the operating system. Now did you have a question you want to ask the volunteers that "hang" out here, or did you just want to make sure that this avenue of support became unavailable to you too?

genedale wrote:

This is a message for all those Microsoft Techs that keep sending me to Dell Support for Windows related software problems. Dell no longer handles software issues, only hardware issues with their computers. So would you please stop passing the buck.

Of course, if you had made Windows XP better, I wouldn't have used up my two free enquiries only to have you uselessly send me over to Dell instead of answering my questions. Now it's going to cost me for any future enquiries, while you saved yourselves the need to answer my first two enquiries by passing me off to Dell.

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