Re: NTBackup will not recognise new tapes.

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Hi Kerry

I think that even from the command line and using the /um switch, media
still needs to be marked as free prior to use. This is what I'm unable to
do. With already used managed media I have been able to mark them as free
and then do both a manual or a scheduled backup.

Running using the /um switch, unfortunately, doens't help.

"Kerry Brown" wrote:

What happens if you run NTBackup from the command line with the /um
parameter?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Mark Freeman" <Mark Freeman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DD8319C1-D0DF-45CA-8338-F680167CD4A1@xxxxxxxxxxxxxxxx
Hi - I have an issue where NTBackup isn't recognising new tapes when
inserted
into our Sony tape drive. Hence, I am unable to mark them as free and
NTBackup can't run, scheduled or manual backups with new tapes.

I have searched the tech/support pages all to no avail. I have used the
rsm.exe refresh /lf"tape drive name" This didn't work. I have also tried
to
prepare the tapes in computer management/storage/removable storage/media
again no luck. The tapes just don't show up.

If I use an old tape, all works fine and NTBackup recognises the tape and
can mark it as free and use it.

We archive tapes off at the end of each month and use a two week cycle for
our tapes ie mon 1 tue 1 etc.... then mon 2 tue 2 etc..... This has worked
fine for ages now, archive a tape off, new one marked as free, carry on
cycle. Now I can't mark new media as free.

I have run diagnostic software from Sony and all seems fine there. (shame
I
can't mark them free from within there!)

Microsoft provided me with a 'hotfix' but failed when I ran it as it was
for
service pack 1 not serice pack 2 as installed on the machine in question.

I have even installed retrospect backup to see if that would work, but
again
can't mark new media as free!

Any help would be greatly appreciated

I can't provide any logs of what is happening as all the log states is
free
media could not be found.

Mark Freeman


.

Relevant Pages

  • Re: NTBackup will not recognise new tapes.
    ... I was on the phone with Sony (tape drive support) for about ... Try a backup with the /um switch. ... I think that even from the command line and using the /um switch, media ... With already used managed media I have been able to mark them as ...
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  • Re: NTBackup will not recognise new tapes.
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