Re: HELP! My computer has power but will not boot up!
- From: "Rock" <rock@xxxxxxxxxx>
- Date: Thu, 25 Jan 2007 12:51:49 -0800
"MRVIG36" wrote
Hello to anyone who may have some helpful information! I posess very
little knowledge of the inner workings of a computer so please bare
with me. The computer was a custom built job from one of these pc barn,
etc, type stores. It was originally built for my mother in law a few
years back. I believe that is was done well according to some opinions
of freinds who are in the know. She recently handed it over to me (too
much computer for what she needed). The one problem she was having was
that the boot up time was taking way too long. I determined that the
only thing wrong with the pc was that the windows firewall was running
and dragging the boot up process along. With one click of the mouse,
that problem was rectified (yeah for me!) While i was at it, I added
some additional memory and I was off to the races. The pc worked well
up untill the last week or so. I did notice that every now and again
upon boot up, I could here varying levels of a "whirring, humming
sound" that would eventually go away. I assumed it to be a fan that was
just cold (I live in the northeast and my computer is in an area that
presently does not have heat, I would guess it's sometimes in the upper
50's in that area of the house right now). To make a long story short,
in the last week, my pc turns on and still makes that noise, but more
importantly does not boot up at all. The pc attempts to boot up but
instead brings me to a black and white screen that provides options for
booting up in safe mode, last working settings, etc, none of which do
anything when tried other than just automatically trying to reboot
again and again. I will be checking the fan and hard drive tonight to
see about the sound but I am looking for other options as well. H-E-L-P!
Firstly is there a backup of important data? If not retrieve the data first. If you need help on how to do this let us know.
After the data is backed up up download a drive diagnostic utility from the hard drive manufacturer's web site. That will create a bootable floppy or CD. Boot from that and run it.
As a side question, you haven't been operating online without a firewall have you?
--
Rock [MVP - User/Shell]
.
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