Re: Bad Experience with Acronis Backup Software
- From: "John Butler" <onclejon@xxxxxxxxxxxxx>
- Date: Fri, 26 Jan 2007 16:01:12 -0000
"John Butler" <onclejon@xxxxxxxxxxxxx> wrote in message news:...
It is interesting to follow this thread and see how end users suffer from
lack of comprehensive information about backup software developments.
I hope that the following information may be useful.
Powerquest was small company that specialised in disk management. First it
developed Partition Magic which allowed partitioning on the fly and then
Drive Image which did system backups in the form of disk images of whole
drives onto another drive. PQ were in completion with Norton Ghost for
image backup. The bought by Symantec that now markets DI as Ghost 10
latest version of is 10: a disadvantage of is that it needs Microsoft's
.netframework installed, even for single users but it is still a very good
backup program.
True Image was developed by Acronis as image backup software and later
Disk Director was developed as a competitor to Partition magic. From a
simple disk imaging program for genreral users, True Image has grown into
a multiple version product focused on the corporate market. It is still
good but added complexity has reduced reliability. A significant problem
with the later versions is that the "rescue disk" may not work with the
CD\DVD drive on your computer. Alas! when the time comes, after a crash to
restore an Acronis image from your archives, you cannot access it because
your CD drive will not mount the Acronis loader. This loader is written in
an old version of Linux and may not be up to date with your motherboard or
CD drive. Users are not completely lost in such cases because they can
install Windows onto a scratch drive, install Acronis also and then, from
within Windows on the scratch drive, restore the archived image to their
regular Windows drive. This is a reliable fix but not for beginners.
So new users with Acronis mustto check that the rescue disk works when the
program is installed and when it isr upgraded, or if they change their
hardware because even though the rescue disk worked when True image was
first installed it rescue may not work after software or hardware changes
in the system.
Onclejon
"DonCPA" <DonCPA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E1E4EDD0-958E-403B-AE1A-FC4CF1585A1E@xxxxxxxxxxxxxxxx
Thank you all for the helpful remarks. We purchased ATI some time ago
and
never really made as much use of it as we could have. I just keep
writing
batches to capture all the data files on a daily scheduled basis. But I
am
not happy with that solution and am thinking ATI may be a lot better if I
use
it right. Does it work with SBS03? We have WinXP Pro on all the
workstations here, so I presume it would be a good way of saving time if
we
had to restore a workstation. At least with the batches (I use xcopy a
lot)
I can get an image of the network data storage onto an external drive in
about 10 to 20 minutes per daily session. But if ATI runs on SBS, then I
want to backup the whole server to capture the system and programs for
offsite storage in case of a disaster. It would be really cool to set up
a
remote redundant server and do it automatically, but I don't have a clue
how
that would work, and it looks like SBS actively gets in the way when you
try
that.
Thanks again everyone for the ideas already.
Don
"JPan" wrote:
The true test of system backup software is when you have a need to
recover a disk. That test came for me with Acronis True Image Home a
few days ago. I am sad to report that it failed miserably. Not only
was their bootable recovery CD software confused (mouse didn't work and
it couldn't see my drives), but also running the recovery under Windows
XP failed without a single message (not even to the error log). All
this has been made worse by the general lack of concern and
responsiveness by their customer sevice department (which conveniently
doesn't seem to publish a phone number). I want to share this with
anyone looking for a backup solution so they don't get burned like I
did. I am a software professional with a BS in Computer Science, so I
assure you I'm not some novice that doesn't understand how to use
software (in case you were wondering).
JPan
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