Re: HELP! My computer has power but will not boot up!

"MRVIG36" wrote

THANKS FOR THE HELP ROCK THUS FAR. Here is what I find out last night
as far as my problem goes. The power supply fan is where the noise is
coming from...phew! I also found out by pressing and holding F8 during
the attempted boot up process, I was able to turn off the BSOD
automatic reboopt feature which enabled me to actually see the error.
The error that comes up is a STOP error, 0x00000024 (0x00190203,
0x85F389B8, 0xC0000102, 0x00000000). It's a long shot but does this
help at all. I plan on googling this stop error for more info but maybe
you are familiar?

Thanks!

PS- do you know if there is a way to find my submitted topic without
having to search through everyone else's topics? Sorry, I'm new to
this!

"Rock" wrote:

"MRVIG36" wrote

> As far as a back-up, I have never done that before. To be honest, I use
> my pc for basic things. Uploading pictures, MS Office, Email, and so
> on. Although there are some important items saved on the hard drive, I
> never really thought of backing anything up. I AM NOW OF COURSE! Can
> this even be done in my pc's present state? I can't seem to get
> anywhere thus far. Thanks for the response. I look forward to hearing
> from you again soon.

> As far as the side question, I have protection from behind my proxy
> server as well as my router.

> "Rock" wrote:

>> "MRVIG36" wrote
>> > Hello to anyone who may have some helpful information! I posess very
>> > little knowledge of the inner workings of a computer so please bare
>> > with me. The computer was a custom built job from one of these pc >> > barn,
>> > etc, type stores. It was originally built for my mother in law a few
>> > years back. I believe that is was done well according to some >> > opinions
>> > of freinds who are in the know. She recently handed it over to me >> > (too
>> > much computer for what she needed). The one problem she was having >> > was
>> > that the boot up time was taking way too long. I determined that the
>> > only thing wrong with the pc was that the windows firewall was >> > running
>> > and dragging the boot up process along. With one click of the mouse,
>> > that problem was rectified (yeah for me!) While i was at it, I added
>> > some additional memory and I was off to the races. The pc worked >> > well
>> > up untill the last week or so. I did notice that every now and again
>> > upon boot up, I could here varying levels of a "whirring, humming
>> > sound" that would eventually go away. I assumed it to be a fan that >> > was
>> > just cold (I live in the northeast and my computer is in an area >> > that
>> > presently does not have heat, I would guess it's sometimes in the >> > upper
>> > 50's in that area of the house right now). To make a long story >> > short,
>> > in the last week, my pc turns on and still makes that noise, but >> > more
>> > importantly does not boot up at all. The pc attempts to boot up but
>> > instead brings me to a black and white screen that provides options >> > for
>> > booting up in safe mode, last working settings, etc, none of which >> > do
>> > anything when tried other than just automatically trying to reboot
>> > again and again. I will be checking the fan and hard drive tonight >> > to
>> > see about the sound but I am looking for other options as well.
>> > H-E-L-P!

>>Firstly is there a backup of important data? If not retrieve the data
>> first. If you need help on how to do this let us know.

>> After the data is backed up up download a drive diagnostic utility >> from
>> the
>> hard drive manufacturer's web site. That will create a bootable >> floppy
>> or
>> CD. Boot from that and run it.

>> As a side question, you haven't been operating online without a >> firewall
>> have you?

There are several ways to retrieve the important data that's on the drive.
Do this first before doing any repairs.
1. Install the drive as a slave drive in another XP or Windows 2000
computer and copy the data to another hard drive or flash drive or burn to
CD.
2. Install the drive in an external hard drive enclosure and connect that
through USB to another computer and copy the data.
3. Create a bootable Bart's PE disk, boot from that and save the data to
flash drive.
4. Create a bootable Linux CD from a distro like Knoppix, boot from that
and copy the data to flash drive or if there is more than one CD drive and
one is a burner, use the k3b program on the Knoppix distro to burn the data
to CD
5. Take the drive to a competent computer repair tech, not the Geek squad,
and have them backup the data.

Always, always have a full and complete backup. This can be as simple as
burning important data to CD, or using a drive imaging program such as
Acronis True Image to save a compressed image of the drive to external media
such as an external USB hard drive and for redundancy burn a copy of the
image to DVD.

http://aumha.org/win5/kbestop.htm
0x00000024: NTFS_FILE_SYSTEM

I would start with running the drive diagnostics downloaded from the drive manufacturer's web site.

--
Rock [MVP - User/Shell]

.

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