Re: Windows start up error message re Setup32.exe

"Rich Tea" wrote

Hi. Nothing looks unusual on the list. Any further ideas?

Cheers.

Rich Tea

"Rock" wrote:

"Rich Tea" wrote

> Thanks for this. I have removed the ticks from various boxes for
> components I
> have not recognised, but I still get the error message on startup. I
> presume
> that I should be ignoring any Microsoft details and concentrating on > other
> manufacturer`s items?
>
> Thanks for your continued efforts to help me resolve the problem.
>
> Cheers.
>
> Rich Tea
>
> "Rock" wrote:
>
>> "Rich Tea" wrote
>>
>> > Thanks for this as well. This is the answer I obtained when >> > attempting
>> > to
>> > open the string you advised - "We’re sorry, but we were unable to
>> > service
>> > your request. You may wish to choose from the links below for
>> > information
>> > about Microsoft products and services."
>> >
>> > Unfortunately, I am not so computer literate as many, and I am at a
>> > complete
>> > loss how to proceed.
>> >
>> > Cheers.
>> >
>> > Richard
>> > "Rock" wrote:
>> >
>> >> "Rich Tea" wrote
>> >>
>> >> > Thanks, for this.
>> >> >
>> >> > I get the same message in Safe Mode. Any further ideas?
>> >> >
>> >> > Cheers.
>> >> > "Rock" wrote:
>> >> >
>> >> >> "Rich Tea" wrote
>> >> >>
>> >> >> > When turning on computer a setup window pops up everytime that
>> >> >> > states
>> >> >> > please
>> >> >> > insert CD Setup32.exe into drive :E. I cancel and it still >> >> >> > pops
>> >> >> > up
>> >> >> > everytime.
>> >> >> > It has been driving me mad for three years! My New Year's
>> >> >> > resolution
>> >> >> > is
>> >> >> > to
>> >> >> > get it sorted.
>> >> >> > Google advanced search shows previous questions on the same
>> >> >> > subject,
>> >> >> > but I
>> >> >> > am unable to access the responses. Can anyone help, please?
>> >> >>
>> >> >> You have a high tolerance for going mad. Hopefully you haven't
>> >> >> used
>> >> >> it
>> >> >> all
>> >> >> up, eh?
>> >> >>
>> >> >> Does it happen if you boot into safe mode? If not do some clean
>> >> >> boot
>> >> >> troubleshooting to see what is loading at startup that's >> >> >> invoking
>> >> >> this
>> >> >> message.
>> >> >>
>> >> >> Clean Boot Troubleshooting
>> >> >>
>> >> >> How to Troubleshoot By Using the Msconfig Utility in Windows XP
>> >> >> http://support.microsoft.com/?id=310560
>> >> >>
>> >> >> How to perform advanced clean-boot troubleshooting in Windows XP
>> >> >> http://support.microsoft.com/?id=316434
>> >> >>
>> >> >> How to perform a clean boot in Windows XP
>> >> >> http://support.microsoft.com/?id=310353
>> >>
>> >>
>> >> Ok see this:
>> >> Every time I launch my application, Windows Installer performs an
>> >> installation. How can I determine the cause of the on-demand
>> >> installation?
>> >> http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
>>
>>
>> Yes, sorry seems that link is no longer any good. Try running >> Autoruns
>> from
>> here. Maybe it can give you an idea what's triggering this to run.
>>
>> http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

Run the windows installer cleanup utility to see if there is anything listed
there that looks unusual or could be what's triggering this.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

Sorry I don't. You say autoruns didn't help nor the Clean Up utility. My feeling is it has to be something you can see from one of those. I don't know what you are doing that you can't find it. I'm out of ideas other than to try a repair install, and if that doesn't work, a clean install.

http://www.michaelstevenstech.com/XPrepairinstall.htm

http://www.michaelstevenstech.com/cleanxpinstall.html

--
Rock [MVP - User/Shell]

.