Re: IE Explorer 6.0 Locking Up On A Web Page Account



"Sandgroper" wrote:


"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BD7F2BEA-1BB7-4A1E-93A1-AD79BC41DBB2@xxxxxxxxxxxxxxxx


"nass" wrote:



"Sandgroper" wrote:

Hi people ,

I have a problem with a friend's IE 6.0 when it is accessing a user
account
on a web page , the account is not a secure https web site , but just a
standard http user account.
The specs for the system is a 2.8 Ghz machine running XP Home with I
think ,
SP1 as well as IE 6.0 .

There is no problems whatsoever with general web browsing to any web
site ,
BUT as soon as the person logs into one particular web page account ,
you
can navigate around the site for up to 10 minutes and then IE 6.0 locks
up ,
you can't even use the back buttons to get to a previous page and
clicking
on any of the links do not work and most of the time the only way of
getting
out of it is to shut down IE.
Sometimes you can manage to log out , but if you try to log back in or
to do
any other web browsing , you can't and you have to close down IE and
start
it up again to get it to work properly.

There has been never been a problem with any type of lock up on this
system
at any time until this person started accessing this particular web
page and
setting up a user account and accessing it.
There has been no new programs installed on the system for quite
awhile.

The thing is that if you go to this web site and browse through the
site ,
doing searches or whatever without logging in , then there is no
problem ,
the problem only exists when this person logs into their user account
on
that particular web site.


I have tried quite a few things to find out what the problem could be ,
I
have :

1) Disabled the firewall ,
2) Checked out the IE settings , which are set to default settings.
3) Reset the Privacy Settings to Medium to allow first and third party
cookies.
( the web site said to allow first and third party cookies )
4) Have set to allow cookies for this web site.
5 ) Checked if Java script and activeX is enabled

I have done a number of tracerts to the web site and it seems to me
that one
of their servers times out , but I can't be sure because it could
appear
that the anonymous browsing and user accounts may be on different
servers
and if this was the case then even if you tried to log out of the
system ,
once out of there , normal web browsing should return , but it doesn't.

So I am thinking that there could be some type of script or keep alive
script that is causing a conflict somewhere and locking up IE 6.0

I realise that one of the suggestions would be to update the system to
SP2 ,
but the person is on a dial-up account and is fairly computer
illiterate and
I can't arrange the time needed to do the SP2 update.

So can anybody tell me what could be the problem and how it could be
fixed.

Thanks.



--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@xxxxxxxxxxxxxxxxxxxx

A shot in the dark, try to go to the IE Properties by Clicking Tools >>
Internet Options .
On the IE window click on Advanced Tab and scroll under this option:
[&] Browsing
[ ] Enable Third- Party browser extensions (Req Rest) uncheck this
box.

Under :
[&] Security
[ ] Use SSL 2.0 Check this box
[ ] Use SSL 3.0 Check this box
[ ] Use TLS 1.0 Check this Box
Click Apply then OK.

- Open a run command and type in:
regsvr32 urlmon.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Jscript.dll
regsvr32 Cryptdlg.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 Sccbase.dll
regsvr32 Gpkcsp.dll
Ipconfig /flushdns
Click [OK] or /Hit [Enter] after each command.
Open windows explorer and locate the Hosts File in this path:
C:\Windows\System32\drivers\etc = Locate it but not the (HOSTS.SAM)
leave
this as is and open the HOSTS in a Notepad and remove any references for
the
site there.
Also you can rename it to HOSTS.OLD and Reboot your computer. The best
for
Him/Her to update to SP" either through the Internet or can get the CD
for
SP2 from MS site.
If the Above didn't help then you can download the FOX (FireFox) and
He/She
will be able to browse and log into these sites.
HTH.
Let us know.
Regards,
nass

Adding to the above be sure the Time sync is set correct check the Time
settings on that computer.
Regards,
nass

Thanks very much for your help .

I will print out your instructions and implement them the next time I go to
see my friend and get access to his computer.
With the run commands , will these be OK to run in a batch file ? , I am not
sure , because it has been a long time since I have used any batch files and
I haven't run any batch files on a XP system before. ( I used to be fairly
good with batch files under DOS/Win95 )

The time sync setting has not been set , I live in Perth West Australia ,
which has just introduced daylight saving all in the space of 3 months , MS
have produced a patch for the daylight saving adjustment and I have
installed it on my friends machine , but I have done nothing about syncing
the time.

I have one of the first XP SP2 CDs when they were first introduced , do you
think that this CD would be still OK to use ? and would I need to do the SP2
upgrade before or after implementing the workaround you have mentioned ?

Thanks.


--
------------------------------------------------------------------------------------------------------------------
True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@xxxxxxxxxxxxxxxxxxxx

Yes, you can Run it as a batch file (.bat), to do that open a Notepad and
Copy those command and save as reg.bat on a floppy or CD which option is
installed on your friends machine?.
But remember to type them correct or otherwise you will get error and you
don't know the exact problem, meaning the space between the
regsvr32_urlmon.dll for example, so be careful to check all correct before
saving.
Try this first, then if still no joy yes try the CD SP2 you have, it should
work and upgrade the system to better protection files than the SP1 which on
now.
HTH.
Let us know
Regards,
nass
-------
www.nasstec.co.uk
.